Rahul Rao
Auckland
Summary
Results-driven professional with a diverse background in operations management, customer service, logistics, and marketing. Proven ability to streamline processes, improve workflow efficiency, and enhance customer relations. Experienced in handling financial transactions, inventory management, and data analysis, with proficiency in MS Office and multilingual communication. Strong problem-solving abilities, teamwork, and time management skills ensure seamless operations and customer satisfaction. Passionate about leveraging expertise to drive business success and operational excellence.
Overview
3
3
years of professional experience
Work History
Cashier
Buhari Hotel
07.2023 - 09.2024
- Handled cash, credit, and digital payments while maintaining accuracy.
- Assisted customers with orders, inquiries, and special requests.
- Entered orders, processed payments, and ensured a smooth checkout.
- Performed daily cash balancing and end-of-shift reconciliations.
- Welcomed customers and helped determine their needs.
Server
Haribhavanam Hotel
07.2022 - 06.2023
- Exhibited exceptional communication skills to take orders efficiently.
- Served food and beverages promptly with focused attention to customer needs.
- Mastered detailed information about menu options, featured dishes, and operational protocols to enhance customer support.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Marketing Intern
ABT Limited
09.2021 - 06.2022
- Worked in Mirakle and Geekdino divisions of ABT.
- Managing the division's marketing and customer relationship management.
- Established a strong connection with customers who purchased the products.
- Experienced in making cold calls and advertising products using WhatsApp and email.
Education
Master of Supply Chain Management - Logistics And Supply Chain Management
Auckland University of Technology
11-2025
Bachelor of Business Administration - Logistics
Sri Krishna Arts and Science College
01.2023
Skills
- MS Office (Word, PowerPoint, and Excel)
- Skilled in five languages
- Better communication skills
- Driving license
- Customer Relationship Management (CRM)
- Order accuracy and time management
- Marketing knowledge
- Cash handling and payment processing
- Teamwork and problem-solving
- POS system operation
Languages
English
Professional
Hindi
Native/ Bilingual
Tamil
Native/ Bilingual
Malayalam
Native/ Bilingual
Telugu
Native/ Bilingual
Italian
Limited
Timeline
Cashier
Buhari Hotel
07.2023 - 09.2024
Server
Haribhavanam Hotel
07.2022 - 06.2023
Marketing Intern
ABT Limited
09.2021 - 06.2022
Bachelor of Business Administration - Logistics
Sri Krishna Arts and Science College
Master of Supply Chain Management - Logistics And Supply Chain Management
Auckland University of Technology
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