Rahul Ravindran

For advancement of my career i am currentky undergoing doing a course at Qspider for both manual testing and automation testing.

Project 1 : Shoeshop

Client : In-house project
Testing Approach : Automation testing
Technology used: Java,SQL
Team Size : 4
Role : Test Engineer
Description:
We used java to perform OOPS concepts like Method overloading and Method overriding with the use up casting and down casting.

Responsibilities:
• Requirements understanding and analyzing.
• Analyzed specifications and derived test cases for the testing process.
• Involved in defining and executing test cases.
• Performed functional, Regression testing and Integration testing.

Project 2: Bluestone test project
Client : In-house project
Testing Approach : Manual testing
Technology used: Java,SQL
Team Size : 3
Role : Test Engineer

Responsibilities:

· Perform manual testing for compatibility on bluestone and bangood web application.

· Testing on different browsers and mobile application on mobile phone to check whether the application is working on both the browsers properly without any defect.

Responsibilities:

· Test environment setup.

· Participation in meetings.

· Analysis of customer requests.

· Software bug tracking.

· Analysis and execution of test cases.

· Maintaining contact with test managers.

· Requirements understanding and analyzing.

· Analyzed specifications and derived test cases for the testing process.

· Involved in defining and executing test cases.

· Performed functional, Regression testing and Integration testing.

· Reporting testing issues and results to a TL.

Responsibilities:

• Assisting customers with emergency problems or unexpected situations
• Providing solutions for customer problems
• Ensuring customer issues are resolved in a timely manner
• Developing and maintaining customer relationships
• Maintaining records of customer interactions
• Providing overall great customer experience

• Oversee day to day operations of customer service office.
• Address and resolve customer issues, direct complex problems to appropriate contact person, document incidents.
• Manage staff of five, maintain confidential files, enter information into database records, create correspondence.
• Perform other office administrative duties as required.