Summary
Overview
Work History
Education
Skills
LANGUAGES
Awards
Timeline
Generic

RAHUL SHARMA

Long Island,USA

Summary

Results-oriented professional with over 12 years of experience in management, client relationship management, and competitive analysis. Dynamic sales expert skilled in developing and implementing impactful sales strategies that drive revenue growth, enhance market share, and minimize costs. Proven ability to lead and inspire sales teams to consistently meet and exceed performance targets. Expertise in cultivating strong customer relationships, conducting thorough market analysis, and effectively positioning products for success.

Overview

16
16
years of professional experience

Work History

Sales Engineer

Sulzer Pumps US
10.2024 - Current
  • Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
  • Identified sales opportunities by assessing environment and devising and implementing winning strategy.
  • Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
  • Identified and supported resale opportunities to achieve sales plans.
  • Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
  • Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
  • Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
  • Utilized advanced technical knowledge to gain a competitive edge in the market by effectively showcasing product capabilities in comparison to competitor offerings.
  • Improved overall customer satisfaction by proactively addressing concerns and resolving issues in a timely manner, demonstrating a commitment to exceptional service.
  • Provided sales forecasts for product sales opportunities within assigned accounts.
  • Used effective data analysis and sales strategies to increase win prospect buy-in and demonstrate system benefits.
  • Optimized sales pipeline management by regularly reviewing progress against goals and adjusting strategies as needed to stay on track towards annual objectives.

Manager

Bolla Oil Corporation
06.2023 - Current
  • Direct all store-wide activities related to sales, customer service, merchandising, store maintenance, expense management, support functions and shortage prevention.
  • Drive sales by promoting a customer eccentric selling culture through key performance metrics, omni channel strategies and customer service.
  • Develop and lead a highly functioning leadership team in delivering all company initiatives; clearly communicating objectives and priorities to team.
  • Conduct on going talent analysis of colleagues and executives. Establish career plans for top performers and positions to match best talent resulting in retention of best people and reduce turnover.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Direct Sales Executive

Optimum Telecommunications
08.2022 - 03.2023
  • Maintaining assigned sales quota and following established guidelines
  • Post-installation follow-up by contacting customer ensuring commitments were met and generating referrals.
  • Highlighted new products and company promotions during sales pitches.
  • Developed strong relationships with clients to grow business networks.
  • Provided product information to customers and aligned products with customer needs to boost satisfaction.
  • Generated leads and located opportunities for market expansion and business growth.
  • Built and established strong relationships with customers, enabling long-term partnerships.
  • Used knowledge of company products and services to recommend solutions to customers.
  • Built and maintained pipeline that supported monthly, quarterly and annual goals.

Senior Sales and Project Engineer

M/s. John Crane Seal System India Ltd
04.2017 - 01.2021
  • Collaborated with cross-functional teams to ensure successful project results.
  • Accountable for developing, maximizing, and maintaining long term relationship with potential and existing clients to enhance customer satisfaction & retention with growth in company sales.
  • Business Development of new customers and generation of enquiries for new and existing applications.
  • Supporting Regional Offices & head office by sharing information of order's awarded to different pump OEM's.
  • Reviewing technical specification and coordinating with engineering team accordingly to get output.
  • Preparation of MRM (monthly review meeting) data on time for analysis of ongoing & upcoming projects.
  • Presented proposals to clients to describe solutions to business challenges.
  • Negotiated with clients to reach agreements on pricing, delivery schedules and other details of contracts.
  • Provided technical and non-technical support and services to clients and other staff members regarding use, operation, and maintenance of equipment.
  • Developed, present, and responded to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
  • Prepared and delivered technical presentations that explained products and services to customers and prospective customers.

Assistant Manager of Sales

M/s. Kirloskar Ebara Pumps Ltd
10.2014 - 03.2017
  • Capturing & monitoring the status of ongoing & upcoming project with various EPCC & consultants with activities like supporting them with technical selection, reviewing technical specification within standard time frame along with management of site visits.
  • Technical offer preparation/ RFQ analysis for the assigned customers.
  • Formulating inquiries; managing them and ensuring proper distribution among the team.
  • Organizing & attending technical/commercial meetings with the EPCC, End users & consultant as & when required.
  • Planning and execution to drive sales initiatives and achieving desired targets.
  • Planning and execution of project orders to meet project deadlines including timely approvals and submitting weekly schedule for review.
  • Identified opportunities and strategies to increase sales.
  • Supervised the daily activities of the sales team to ensure tasks were completed.
  • Created sales presentations and proposals to present to potential clients.
  • Monitored and tracked sales and promotional programs for sales team.
  • Generated and tracked sales reports to measure sales performance.
  • Monitored costs, competition and supply and demand to establish and adjust selling prices.
  • Resolved customer complaints regarding sales and service.

Assistant Manager of Sales

Errand Enterprises
07.2012 - 09.2014
  • Handling Sales & Service business in Northern India for SUNDYNE pumps for Products like API integrally geared centrifugal pumps & Compressors
  • Responsible for sales & service of SUNDYNE products in Northern India for customers like IOCL, HMEL, CFCL, NFL etc
  • Preparation of weekly, fortnightly & monthly business reports for SUNDYNE
  • Planning and co-ordinate with the clients for sales & service-related enquiries for SUNDYNE
  • Making and sending quotations to the clients for the spares & servicing of SUNDYNE pumps
  • To hold liaison with existing customer, develop new customer, look after service issues and create awareness for proper handling and maintaining the pumps.
  • Answered customers' questions about products, prices and availability.
  • Identified opportunities and strategies to increase sales.
  • Generated and tracked sales reports to measure sales performance.
  • Created technical sales presentations and proposals to present to potential clients.
  • Determined price schedules and discount rates.

Customer Service Officer

M/s. KSB Pumps India Ltd
03.2011 - 06.2012
  • Worked as Officer, handling after sales & service activities for Oil & Gas and Power sector to achieve customer satisfaction with generation of spares requirement in Northern region.
  • Recommended product offerings to meet customers' changing needs.
  • Interacted with customers using active listening skills to confirm or clarify information and diffuse customer complaints.
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
  • Investigated and researched issues to determine root causes and appropriate resolution methods.
  • Developed and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues.
  • Handled customer complaints and inquiries in a courteous and efficient manner.

Mechanical Engineer

Toyo Engineering India Ltd
03.2009 - 02.2011
  • Managed product design and development projects from concept to completion.
  • Created technical reports and presentations explaining research, findings, and recommendations.
  • Interpreted customer specifications and modified standard designs to meet project- specific requirements.
  • Oversaw installation, operation, maintenance, and repair ensured that machines and equipment are installed and functioning according to specifications.
  • Established and coordinated maintenance and safety procedures, service schedule and supply of materials required to maintain machines and equipment in prescribed condition.
  • Interpreted blueprints, technical drawings, schematics, and computer-generated reports.

Education

B.Tech - Mechanical Engineering

D.V.I.E.T College
Kurukshetra, Haryana
08.2008

Secondary Examination - Applied Science

C.B.S.E. Board
03.2003

Higher Secondary School - undefined

H.B.S.E Board
03.2001

Skills

  • Technical troubleshooting skills
  • Advanced problem-solving
  • Effective listening skills
  • Composed leadership style
  • Skilled in customer relationship building
  • Driving innovative solutions
  • Microsoft Office proficiency
  • Analytical insight

LANGUAGES

English Proficient (C2)
Hindi Proficient (C2)
Punjabi Advanced (C1)

Awards

Best Marketing Engineer, Customer Service Officer

Timeline

Sales Engineer

Sulzer Pumps US
10.2024 - Current

Manager

Bolla Oil Corporation
06.2023 - Current

Direct Sales Executive

Optimum Telecommunications
08.2022 - 03.2023

Senior Sales and Project Engineer

M/s. John Crane Seal System India Ltd
04.2017 - 01.2021

Assistant Manager of Sales

M/s. Kirloskar Ebara Pumps Ltd
10.2014 - 03.2017

Assistant Manager of Sales

Errand Enterprises
07.2012 - 09.2014

Customer Service Officer

M/s. KSB Pumps India Ltd
03.2011 - 06.2012

Mechanical Engineer

Toyo Engineering India Ltd
03.2009 - 02.2011

Secondary Examination - Applied Science

C.B.S.E. Board

Higher Secondary School - undefined

H.B.S.E Board

B.Tech - Mechanical Engineering

D.V.I.E.T College

Similar Profiles

CREATE PROFILE