RAHUL SHUKLA

With over 20 years of expertise, I have successfully led diverse project management and technical initiatives. I excel in fast-paced environments, consistently driving the rapid launch of innovative, customer-centric solutions. A self-driven and quick learner with proven track record of managing and delivering critical programs of budget $6M+ for a wide range of IT clients, ensuring seamless execution and measurable results. Experience in leading cross-techno functional teams of 30+ members spread across multiple geographies, coordinating with external vendors, internal infrastructure and cross domain teams. Solid experience in managing end to end program delivery; start from receiving RFP and preparing solution, SOW, budgeting, resource management, project execution to closure. Experience in working with different methodologies - SAFe, Agile, Hybrid and Waterfall. Collaborate with technical teams to ensure that proposed solution is align with the organization's technical architecture, design standards and industry best practices. Proficient in Project management skills using PMBOK guidelines – Project Initiation, Planning, Execution, Monitoring & Control, Risk Management, Release Management and Project Closure. Experience in creating project artifacts like Project charter, Project plan, Test plan/RTM, Release check list and finalization of technical/functional specification. Creating detailed project plans and WBS using MS Project that incorporated risk management strategies as well as quality assurance protocols. Utilized Jira, confluence and SNOW to manage and track progress of project, issue tracking and generation of dashboard and reports to analyze project metrics. Experience with DevOps, API integration, Automation, CI/CD and release management. Good understanding of AWS & Salesforce cloud-based project implementation and integration. Vast experience in Budge Management - Estimation, Forecasting, Accrual, and Invoicing. Developed and executed comprehensive test plans, ensuring thorough testing of software components and systems to achieve optimal performance and functionality. Resource Management – Hiring & Monitor the performance of team members to ensure deadlines and quality standards. Quickly adaptable to change in priorities and leading team towards achieving goals to meet business needs. Collaborate with business stakeholders to define the product roadmap, epics, and requirements. Define UI/UX road map for transformation project by closely working with UX research team and business owners and making sure those are ADA compliant. Established governance structures and communication strategies to deliver clear and concise project updates to stakeholders at various levels to ensure transparency and alignment. Results-driven Program Delivery Manager known for high productivity and efficient task completion. Specialize in strategic planning, stakeholder engagement, and risk management. Excel in leadership, communication, and problem-solving to drive project success and team performance. Prioritize collaboration and adaptability to navigate complex challenges and deliver results.

• Project Management Professionals (PMP)
• SAFe Agilist
• Certified Scrum Master (CSM)
• ITIL
• Microsoft Certified Professionals (MCP)
• AWS Solution Architect Associate (In Progress)

• Successfully delivered Amtrak's flagship project Kiosk transformation program, $4.0M
• Performed 'Proof of compatibility' version of application to ensure the ability to interact with the Kiosk hardware peripherals and integration of application with hardware and the Omni-channel vision.
• Performed a key role in defining strategy for Mobile App reengineering program to migrate ionic based application to iOS-Android Native platform.
• Designed a 3 tap booking flow to improve user experience and quick booking.
• Re-architect and deploy eMAP21A Conductor mobile application on eTicketing Mobile devices, $1.5M
• Worked with iOS, MuleSoft & AWS team to create Flutter based mobile application that use AWS APPSYNC to exchange data between Mobile and Back end using MuleSoft APIs.
• Lead technical implementation and design efforts for notification based alert system for Amtrak police department using Nodejs and AWS Lambda.

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