Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Rahul Yadav

Atlanta,GA

Summary

Dynamic bartender with extensive experience, recognized for exceptional cocktail preparation and customer relationship management. Proven track record in upselling techniques, significantly boosting sales. Adept in inventory management and sanitation compliance, ensuring a top-tier service environment. Committed to delivering memorable guest experiences through personalized service.

Overview

11
11
years of professional experience

Work History

Bartender

Waldorf Astoria
Atlanta, Ga
03.2023 - Current
  • Trained new bartenders on service standards and operational procedures.
  • Greeted customers and provided excellent customer service.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Assisted in setting up the bar for service shift.
  • Collected and organized daily till totals and tips.
  • Crafted and served a variety of cocktails and beverages to customers.

Bartender

Ritz Carlton
Atlanta, GA
03.2022 - 02.2023
  • Practiced and specialized in Forbes 5 Star Service and Culture training. Achieved Forbes 5 Star Bartender in 2022.
  • Prepared and served alcoholic and non-alcoholic beverages in line with standard recipes and customer preferences.
  • Delivered exceptional customer service by greeting guests, taking orders, and ensuring a welcoming atmosphere.
  • Maintained in-depth knowledge of cocktails, wines, beers, and food pairings to guide customer choices.
  • Accurately handled cash, card, and digital payments while balancing the till at the end of shifts.
  • Monitored stock levels, restocked supplies, and organized bar areas for efficient service.
  • Upheld cleanliness and hygiene standards by sanitizing work areas, utensils, and glassware.
  • Promoted and upsold specialty drinks, seasonal offers, and events to maximize revenue.
  • Collaborated with servers, barbacks, and kitchen staff to ensure smooth service operations.

Restaurant Server/Bartender

Tabla Atlanta
Atlanta, Ga
08.2018 - 03.2022
  • Contributed to 60 % of the food and liquor sale, came up with the complete cocktail menu and recipe, paired wine with the food served at the restaurant, maintained inventory.
  • Built relationships with customers and created a repeat client base, trained personnel for front of the house work, food and beverage service and hosting.
  • Introduction of new standards in consideration to food, service, ambiance, selection of alcohol and wines. With the help of a lot of upselling and standardization showed an increase in sales by a huge margin.
  • Provide customer service throughout the dining experience
  • Create a warm and friendly environment for dining
  • Set tables and rearrange the dining area
  • Special events: Prepare the restaurant for special event
  • Introduce new Cocktails to the menu
  • Did liquor inventory for both the locations.
  • Acted as a liaison between management and the restaurant team
  • Dealt with customer complaints and resolved it in a timely and efficient manner.
  • Set up new POS system with Tabit and Aloha and trained people to access it in an efficient manner.

LEAD SERVER

Sheraton Galleria
Atlanta, Ga
12.2015 - 07.2018
  • Assisted in opening and closing duties, including setting up and breaking down tables, managing reservations, and cash handling
  • Demonstrated attention to detail in accurately taking and delivering orders, including communicating with guests to ensure their satisfaction

INTERN/MANAGEMENT TRAINEE

Hilton resort
Marco Island, FL
11.2014 - 10.2015
  • Provided exemplary service to guests in a high-end restaurant setting, including recommending wine pairings and making menu suggestions
  • Maintained knowledge of seasonal menus and specials, as well as dietary restrictions and preferences of guests.
  • Worked under the Bar manager learning purchasing and doing inventory
  • Worked with the banquet team and sales department.

Education

Bachelor's Degree - International Hospitality Management

EDINBURGH NAPIER UNIVERSITY
05.2014

Skills

  • Cocktail preparation
  • POS system operation
  • Inventory management
  • Upselling techniques
  • Sanitation compliance
  • Customer relationship management

Languages

English
Professional
Hindi
Professional
Spanish
Elementary

References

References available upon request.

Timeline

Bartender

Waldorf Astoria
03.2023 - Current

Bartender

Ritz Carlton
03.2022 - 02.2023

Restaurant Server/Bartender

Tabla Atlanta
08.2018 - 03.2022

LEAD SERVER

Sheraton Galleria
12.2015 - 07.2018

INTERN/MANAGEMENT TRAINEE

Hilton resort
11.2014 - 10.2015

Bachelor's Degree - International Hospitality Management

EDINBURGH NAPIER UNIVERSITY

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