Rahven Bounds
McKinney,TX
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
12
12
years of professional experience
Work History
High Volume General Manager/ Retail Market Trainer
Ulta Beauty Inc.
08.2021 - Current
- Managed a diverse team 60+ of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Formulated policies and procedures to streamline operational excellence resulting in shrink reduction from 1.28% to .70%
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Improved comp retail and budget from 2021 ($8 million) to 2024 ($14.5 million)
- Delivered an outstanding rating for salon budget growth by focusing on hiring and developing the Experience Manager DOR. 2021 ($290k volume to $650k volume)
- Earned 7 full time positions by increasing store and salon volume
- Identified top talent and created and promoted bench to NEXT in DFW
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Promoted to District Market Trainer 2.5 years into GM role by influencing peer group by coaching to talent development, training initiatives, and training compliance
- Partner with District Manager to strategize actionable steps to develop, update, and drive financial results
- Train/ Mentor General Managers to support onboarding cadence and talent development
General Manager
Ulta Beauty Inc.
07.2020 - 08.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
Co-Manager
Ulta Beauty Inc.
05.2019 - 07.2020
Retail Sales Manager
Ulta Beauty Inc.
02.2018 - 05.2019
Co-Manager
Forever 21
05.2015 - 02.2018
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
- Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
- Developed comprehensive action plans for underperforming departments, resulting in significant improvements in sales figures and customer satisfaction ratings.
- Improved employee retention rates by fostering a positive work environment through team-building activities and open communication.
- Managed scheduling for all employees to ensure adequate coverage during peak periods without compromising labor cost objectives.
- Performed regular reviews assessing each employee's performance and developed improvement plans.
- Coordinated visual merchandising efforts across different departments for cohesive displays that maximized sales potential.
Administrative Assistant
Kohls Department Store
06.2013 - 05.2015
- Prepare and review operational reports and schedules to ensure accuracy and efficiency
- Set goals and deadlines for department
- Acquire and distribute store supplies
- Plan, administer and control budgets for equipment and supplies
- Hire and terminate clerical and administrative personnel
- Set up and maintain paper and electronic filing systems for records, correspondence, and other material
- Supervise other clerical staff and provide training and orientation to new staff
Education
Accounting
University of North Texas
Denton, TXSkills
- Leadership and team development
- Operational Excellence
- Loss Prevention
- Driving Results
Timeline
High Volume General Manager/ Retail Market Trainer
Ulta Beauty Inc.
08.2021 - Current
General Manager
Ulta Beauty Inc.
07.2020 - 08.2021
Co-Manager
Ulta Beauty Inc.
05.2019 - 07.2020
Retail Sales Manager
Ulta Beauty Inc.
02.2018 - 05.2019
Co-Manager
Forever 21
05.2015 - 02.2018
Administrative Assistant
Kohls Department Store
06.2013 - 05.2015
Accounting
University of North Texas
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