Rai Sengupta

• Greeting customers warmly upon arrival, providing excellent first impressions of the service center.
• Preparing customer vehicles for service by installing seat covers, floor mats, and protective materials.
• Providing service advisors with accurate mileage and vehicle information.
• Transporting vehicles to and from service technicians efficiently.
• Hand-washing vehicles and conducting post-service quality checks.
• Test-driving vehicles to ensure proper performance after service.
• Provided shuttle service for customers when their vehicle was being serviced at the shop.
• Refilling coolant, windshield washer fluid, and correcting tire pressure.
• Cleaning, vacuuming, and maintaining loaner vehicles.
• Opening and closing the building each day as assigned, ensuring security and readiness.
• Coordinated with service advisors to ensure timely vehicle pickups and drop-offs.

• Greeting customers warmly upon arrival, providing excellent first impressions of the service center.
• Preparing customer vehicles for service by installing seat covers, floor mats, and protective materials.
• Transporting vehicles to and from service technicians efficiently.
• Provided shuttle service for customers when their vehicle was being serviced at the shop.
• Cleaning, vacuuming, and maintaining loaner vehicles.
• Closing the building when assigned, ensuring security.

• Instructed swim lessons for various skill levels and age groups.
• Followed structured lesson plans to teach swimming and water safety skills.
• Ensured safety protocols were followed during all swim activities.
• Monitored student progress and provided constructive feedback regularly.
• Communicated effectively with parents about student development and concerns.
• Maintained cleanliness and safety of the swimming facility at all times.
• Encouraged swimmers to progress through drills while providing positive feedback on their performance.
• Taught basic survival skills such as floating, treading water, emergency exits from the pool.
• Worked with children with disabilities, including autism, Down syndrome, and learning disabilities.
• Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
• Ensured that swimmers followed pool rules and regulations at all times.
• Helped to calm and encourage nervous, struggling children.

• Attended staff meetings and collaborated with team members.

• Greeted guests with a warm welcome.
• Checked children in for lessons, and verified enrollment information.

• Managed front desk operations and class scheduling.

• Answered phones, responded to inquiries, and took messages.
• Contacted potential clients to promote classes, and sell memberships.

• Operated computer systems, and handled phone communications.

• Gave facility tours and explained programs to families.

• Processed payments and managed financial transactions accurately.
• Maintained cleanliness and organization of the front desk area consistently.
• Resolved customer complaints promptly and courteously.
• Maintained cleanliness of lobby area at all times.
• Kept accurate records of guest transactions.
• Provided high-quality customer service to parents, guardians, and caregivers.

• Greeted customers and provided information about products and services to ensure an exceptional experience.
• Welcomed members with a friendly and professional demeanor, creating a positive first impression.
• Conducted gym tours for potential members, highlighting features, equipment, and benefits of membership packages.
• Handled customer complaints with professionalism and empathy to ensure satisfaction.
• Conducted regular equipment inspections to ensure safety and functionality.
• Educated members on club policies, procedures, and available resources effectively.
• Kept work area neat, clean, and well-stocked at all times.
• Demonstrated active listening skills when responding to customer questions and complaints.
• Maintained cleanliness and organization of gym equipment and facilities.
• Said goodbye to members and guests with appreciation, leaving a lasting positive impression.

• Operated the Point of Sale (POS) system efficiently to take customer orders accurately, and quickly in both the dining area and drive-thru.

• Prepared and served a variety of beverages, including milkshakes and fountain drinks, ensuring quality and consistency.

• Collaborated with team members to ensure efficient service during peak hours.
• Maintained cleanliness and organization of work areas to enhance customer experience.
• Operated cash register, processing transactions accurately and efficiently.
• Stocked shelves and organized inventory to optimize product visibility and access.
• Followed safety protocols to maintain a safe working environment for staff and customers.
• Participated in team meetings to discuss service improvements and workflow adjustments.
• Upheld high standards of productivity and quality in operations.