Raiah Reed
Gatesville,TX
Summary
Results-driven QA Specialist with Walmart Distribution, skilled in quality assurance and project management. Enhanced testing accuracy through automated strategies, improving team efficiency. Proven communicator and collaborator, adept at optimizing processes and ensuring compliance with industry standards. Committed to continuous improvement and maintaining a safe working environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
QA Specialist
Walmart Distribution
06.2023 - Current
- Mitigated potential risks associated with software releases by conducting risk assessments and prioritizing critical test scenarios accordingly.
- Ensured compliance with industry standards and regulations through diligent adherence to established QA procedures and guidelines.
- Assisted in root cause analysis investigations, leading to more efficient problem-solving techniques within the team.
- Facilitated effective communication between QA, development, and management teams through regular status updates on ongoing projects, including progress reports and issue tracking metrics.
- Streamlined QA processes by developing and implementing automated testing strategies, increasing overall team efficiency.
- Evaluated and recommended improvements to software development processes, resulting in a more streamlined and efficient workflow.
- Supported successful product launches by performing rigorous pre-release validation tests in close collaboration with development teams.
- Optimized resource allocation for testing activities by managing workload distribution among team members according to project timelines and priorities.
- Conducted thorough compatibility testing across various platforms and devices, ensuring seamless user experiences for all customers.
- Maintained up-to-date knowledge of evolving technologies, tools, and industry trends relevant to the field of software quality assurance through ongoing professional development activities.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Increased overall testing accuracy by creating detailed test scripts based on functional and technical requirements documentation.
Traffic Clerk
Walmart Distribution
08.2021 - 06.2023
- Contributed to ongoing process improvement initiatives aimed at enhancing overall operational efficiency within the traffic department.
- Maintained a safe working environment by following established safety protocols and promoting best practices among team members.
- Prepared comprehensive reports on logistics performance metrics for review by management, highlighting areas for potential optimization efforts.
- Assisted in the development and implementation of a new route planning system, resulting in decreased mileage costs and improved delivery times for customers.
- Boosted on-time delivery rates through proactive monitoring of shipment statuses and prompt troubleshooting of issues encountered during transit.
Order Filler
Walmart Distribution
04.2021 - 08.2021
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
Sortation Associate
Amazon
09.2020 - 01.2021
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
- Managed time effectively to prioritize tasks, maintain consistent productivity levels, and meet performance metrics.
- Maintained a safe work environment through proper handling of packages and equipment.
- Completed required safety trainings and adhered to all company policies for optimal workplace safety.
- Exceeded performance targets consistently through dedication, speed, accuracy, and teamwork.
- Adapted swiftly to changes in schedules or workflows while maintaining high-quality output under pressure.
Service Technician
Culligan Water Conditioning Service
06.2017 - 08.2020
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Manage mechanical shop and field operations, work on projects, and prepare for a field operations supervisory position.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Daily work is conducted in an indoor/outdoor safety sensitive environment where the working conditions can include diverse and extreme weather conditions (hot, cold, rain, snow, and sleet), walking and performing work on uneven surfaces, working around loud noises, climbing ladders, walking on uneven or elevated surfaces.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
Education
Bachelor of Science - Mechanical/ Electrical Engineering
University of Houston
Houston, TX05-2024
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Hooksett, NH05-2028
Skills
- Detail-oriented
- Safety procedures
- Personnel management
- Project management
- Performance monitoring
- Heavy machinery operation
- Communication proficiency
- Teamwork and collaboration
- Production optimization
- Quality assurance
- Analytical thinking
Certification
CPR/First Aid/AED, American Red Cross, 03/19/2027
HAZWOPER, 24-hr Certification,03/27/2028
Timeline
QA Specialist
Walmart Distribution
06.2023 - Current
Traffic Clerk
Walmart Distribution
08.2021 - 06.2023
Order Filler
Walmart Distribution
04.2021 - 08.2021
Sortation Associate
Amazon
09.2020 - 01.2021
Service Technician
Culligan Water Conditioning Service
06.2017 - 08.2020
Bachelor of Science - Mechanical/ Electrical Engineering
University of Houston
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
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