Summary
Overview
Work History
Education
Skills
Timeline
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Raichael Murphy

Layton,UT

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

9
9
years of professional experience

Work History

Receptionist/ Admin Assistant

Industrial Tire Service
04.2022 - 01.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Prepared bills receivable, invoices, and bank deposits.
  • Verified discrepancies and resolved clients' billing issues
  • Entered figures using 10-key calculator to compute data quickly.

School Bus Driver

First Student
06.2016 - 10.2020
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Assisted students with boarding and exiting bus to reduce safety issues.
  • Enforced student behavior policies and responded to student emergencies.

Assistant Manager

Rue21
04.2014 - 06.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Created employee schedules to align coverage with forecasted demands.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

High School Diploma -

Sam Barlow High School
Gresham, OR
06.2008

Skills

  • Accounts Receivable
  • Phone Call Answering
  • Strategic Planning
  • Advanced MS Office Suite Knowledge
  • Customer Service
  • Office Management
  • Typing Proficiency
  • Workflow Planning
  • Self Starter
  • Training and Development
  • 10-Key Proficiency
  • Multi-Line Phone Systems

Timeline

Receptionist/ Admin Assistant

Industrial Tire Service
04.2022 - 01.2023

School Bus Driver

First Student
06.2016 - 10.2020

Assistant Manager

Rue21
04.2014 - 06.2016

High School Diploma -

Sam Barlow High School

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Raichael Murphy