Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
GeneralManager

Raid Musleh

Brooklyn ,NY

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Offering analytical mindset and excellent communication skills, eager to learn and develop in dynamic environment. Brings ability to quickly grasp business operations and financial management concepts. Ready to use and develop strategic planning and team coordination skills in [Desired Position] role.

Developed skills in fast-paced, high-stakes business environment, focusing on leadership and problem-solving. Adept at strategic planning and operational efficiency, transitioning into new field with fresh perspective. Ready to leverage experience to drive success and innovation in new role.

Overview

25
25
years of professional experience

Work History

General Manager

Fine Fare Supermarket
09.2023 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reported issues to higher management with great detail.

Driver

Uber And Lyft
06.2018 - 08.2023
  • Ensured timely pickups and drop-offs while maintaining high customer satisfaction levels.
  • Navigated efficiently using GPS systems to optimize routes and minimize delays.
  • Collected feedback to identify areas for service improvement and enhance rider experience.
  • Provided exceptional customer service by addressing passenger inquiries and concerns professionally.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.

SRY Food CORP

KEYFOOS SUPERMARKET
01.2001 - 02.2011
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Contributed to inventory management processes by tracking stock levels and ordering supplies.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Education

Associate of Arts - Business Administration

Collage of Staten Island
Staten Island, NY
01-1996

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Staff management
  • Staff supervision
  • Employee scheduling
  • P&L management
  • Account management

Languages

Arabic
Full Professional

Interests

  • Food Tourism
  • I enjoy helping others and giving back to the community
  • Swimming
  • Gym Workouts

Timeline

General Manager

Fine Fare Supermarket
09.2023 - Current

Driver

Uber And Lyft
06.2018 - 08.2023

SRY Food CORP

KEYFOOS SUPERMARKET
01.2001 - 02.2011

Associate of Arts - Business Administration

Collage of Staten Island

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Raid Musleh