Raidel James Rodriguez
Palm Beach Gardens,FL
Summary
Adept at equipment maintenance and customer interaction, I excelled at Universidad De Las Ciencias Informática by enhancing safety and training standards, and swiftly resolving complex technical issues. My keen attention to detail and ability to thrive under pressure led to significant improvements in team consistency and equipment reliability.
Overview
11
11
years of professional experience
Work History
Técnico En Soporte Técnico De Equipos De Computo
Universidad De Las Ciencias Informática
La Habana, Cuba
09.2007 - 08.2018
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Education
Ingeniero - Ciencias Informáticas
Universidad De Las Ciencias Informática
La Habana, Cuba12.2022
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Installation and Repair
- Maintenance and repairs
- Troubleshooting
- Documentation And Reporting
- Equipment Maintenance
- Customer interaction
Timeline
Técnico En Soporte Técnico De Equipos De Computo
Universidad De Las Ciencias Informática
09.2007 - 08.2018
Ingeniero - Ciencias Informáticas
Universidad De Las Ciencias Informática