Receptionist
MidMichigan Community Health Services
Houghton Lake, MI
08.2017 - 04.2018
- Conducted patient registrations following set guidelines.
- Assist patients in completing all necessary forms and documentation, including medical insurance.
- Monitored and upheld consistency across patient files and associated payment details.
- Inform patients of medical office procedures and policies.
- Ensured proper documentation and systematic management of medical records.
- Move patients through appointments as scheduled.
- Answer incoming calls and deal with inquiries
- Directed incoming calls to appropriate departments.
- Schedule patient appointments, and complete other clerical duties as assigned.
- Oversaw stocking process of required forms and office supplies.
- Ensure the reception area is well-maintained, neat, and clean.
- Maintained strict confidentiality of healthcare data.