Railey Peters
Phoenix,AZ
Summary
Dedicated and caring professional with strong customer service skills. Experienced in problem resolution and team collaboration, committed to creating a positive experience in fast-paced environments.
Overview
4
4
years of professional experience
Work History
General Store Associate
Yogeeze Frozen Yogurt
Lake Geneva, Wisconsin
05.2026 - Current
- Provided excellent customer service
- Operated cash register
- Maintained a clean and organized environment
- Refilled fruit, candy toppings, cones, and yogurt machines
- Worked efficiently with coworkers
- Handled and transported items weighing 10-50 pounds
- Endured long shifts to meet staffing needs
Server
Speedos Harborside Bar & Grill
Lake Geneva, WI
04.2025 - 08.2025
- Provided exceptional customer service in a fast-paced bar and restaurant environment
- Took and processed food and drink orders accurately from patrons
- Resolved customer complaints promptly to ensure satisfaction during visits
- Handled cash transactions and processed payments efficiently at the register
- Maintained cleanliness and organization of dining areas and serving stations
General Retail Assistant
TJX Companies
Lake Geneva, WI
09.2024 - 06.2025
- Greeted and assisted customers to provide a positive shopping experience
- Operated cash register to process purchases, returns, and exchanges accurately
- Stocked, organized, and merchandised products on the sales floor
- Maintained cleanliness and organization of store to create welcoming shopping environment
- Supported store recovery by restocking shelves and organizing displays; such as restocking and tidying displays
- Collaborated with team members to meet store goals and ensure smooth operations
Camp Counselor
Covenant Harbor Bible Camp
Lake Geneva, Wisconsin
05.2022 - 08.2024
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining a safe environment
- Coordinated and led group activities for campers and counselors
- Monitored safety protocols for campers during outdoor and indoor events
- Helped campers build confidence and self-esteem through consistent guidance and mentoring
- Communicated regularly with parents regarding camper experiences and needs
Swim Instructor and Lifeguard
YMCA Aquatics
Lake Geneva, WI
09.2023 - 05.2024
- Instructed swim classes for various skill levels and age groups
- Developed lesson plans to enhance students' swimming abilities and safety
- Monitored pool activities to ensure a safe and enjoyable environment
- Provided feedback to swimmers on technique and performance improvements
- Engaged with parents to discuss progress and address concerns about their children's training
- Acted quickly during emergency situations to ensure safety of all individuals present
- Spotted hazards and prevented accidents
- Collaborated with colleagues to maintain a clean and safe aquatic facility
Education
High School Diploma -
Badger High School
Lake Geneva, WI06-2025
Some College (No Degree) - Bachelor of Science in General Psychology
Grand Canyon University
Phoenix, AZ07-2026
Skills
- Customer service
- Team collaboration
- Problem resolution
- Activity coordination
- Time management
- Lesson planning
- Positive and professional
- Patience and empathy
Timeline
General Store Associate
Yogeeze Frozen Yogurt
05.2026 - Current
Server
Speedos Harborside Bar & Grill
04.2025 - 08.2025
General Retail Assistant
TJX Companies
09.2024 - 06.2025
Swim Instructor and Lifeguard
YMCA Aquatics
09.2023 - 05.2024
Camp Counselor
Covenant Harbor Bible Camp
05.2022 - 08.2024
High School Diploma -
Badger High School
Some College (No Degree) - Bachelor of Science in General Psychology
Grand Canyon University