Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders
Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts
Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks
Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies
Call Center Representative
Planned Parenthood
08.2023 - 10.2023
Answered patient phone calls, answering medical questions that I was able to, and directing them to medical professionals in the clinic for further questions
Listened to patient concerns and scheduled them accordingly
Directed professional (non patient) calls to the correct departments
Built cooperative working relations with all departments within the office
Administrative Assistant
Youth Care
03.2023 - 08.2023
Answered phone calls and emails to provide information resulting in effective business correspondence
Provided secretarial and office management support while building cooperative working relations
Inventoried and ordered supplies for office
Organized files, developed spreadsheets, faxed reports, and scanned documents, maintaining front desk in a neat and organized fashion
Handled documents containing highly sensitive information in proper ways
Behavioral Health Technician
Turning Point Center
11.2022 - 03.2023
Documented behavioral incidents to keep accurate records
Documented patient behavior, interventions completed, and patient response to interventions