Raima Aguilera
Miami,FL
Summary
Ambitious professional known for articulate communication skills and enterprising approach, excelling in dynamic environments. Proven ability to manage administrative tasks efficiently, fostering productive relationships while striving for excellence.
Overview
2
2
years of professional experience
Work History
Assistant Property Manager
KW Property Management
02.2024 - Current
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Followed up on delinquent tenants and coordinated collection procedures.
- Attended staff meetings and took extensive notes to share with property manager.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Administrative Assistant
KW Property Management
10.2022 - 02.2025
- Provided administrative support to management staff, including scheduling meetings and appointments, taking minutes, and maintaining records.
- Answered phone calls, directed inquiries to appropriate personnel, responded to residents requests in a timely manner.
- Monitored daily operations in order to ensure efficient workflow processes were being followed.
- Resolved issues, escalating major conflicts and concerns to appropriate personnel.
- I have had the opportunity to train several new administrative assistants, helping them develop the essential skills needed to succeed in their roles.
- Accurately entered invoices into accounting software system and maintained vendor records.
- Developed and maintained professional relationships with residents, community and owners.
- I assist the Social Committee by providing support for any needs or tasks they require, ensuring smooth coordination and the successful execution of their initiatives.
- I am proficient in using platforms such as KWIC, Nexus, Lynk, and UKG, and have experience navigating these systems to support administrative functions and streamline operations.
- Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint .
- Maintained office inventory by assisting with supply orders.
- Mailed newsletters and notifications to keep residents up-to-date with building happenings.
Skills
- Multitasking and organization
- Time management
- Data collection
- Microsoft Excel
- Microsoft PowerPoint
- Client relations
Accomplishments
Promoted to Assistant Property Manager, demonstrating strong leadership and organizational skills in overseeing day-to-day property operations, tenant relations, and facility maintenance, while contributing to the efficient management and growth.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Property Manager
KW Property Management
02.2024 - Current
Administrative Assistant
KW Property Management
10.2022 - 02.2025
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