To Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Strategic sales manager with expert customer service skills.
Overview
14
14
years of professional experience
Work History
Personal Banker
PNC Financial Services Group
East Norriton, PA
04.2020 - Current
Proficiently supervised daily banking operations of the branch, including the opening and closing of the branch
Asked appropriate questions to existing and potential clients that helps identify investment needs, makes recommendations on the importance of meeting my partner Financial Adviser
Utilized exceptional financial management skills and excellent customer service skills in the explanation of bank services and assisting of customers with new accounts, loans, bond, and securities
Consistently ensured that existing and potentially new clients' needs are met by providing assistance with their lending needs, such as a line of credit on their primary residence
Proficiently handled cash transaction, create a consistent referral business by building a strong rapport with both potential client and existing clients
Maintained a thorough understanding of financial products and services, and recommend checking / savings accounts, credit cards, and loans based on analysis of client
Opened all checking, savings certificate of deposits and safety deposit box accounts, and originated first and second mortgage loans, including home installment and equity lines.
Assistant Vice President of Personal Banking
Malvern National Bank
Paoli, PA
11.2019 - 03.2020
Advise customers on bank services for their needs (e.g
Loans and credit cards)
Manage customer bank accounts; open, close and oversee transactions
Resolve issues with banking services and accounts
Refer clients to inhouse financial experts, as needed
Reach out to potential customers to generate new business
Present financial products and services to existing and prospective customers
Perform administrative duties (e.g
Entering data into banking software).
Community Organizer
THE COLLECTIVE
Norristown, PA
11.2018 - 10.2019
Meetings with community members and officials, project planning, connecting people with necessary social resources, and creating informational materials and reports
Working in fields such as social work, community development, public housing, and the nonprofit sector
Conduct outreach and organize residents year-round, listening to, and addressing, the individual concerns of residents
Food Services programming.
Sales Supervisor Manager
SUPERDRY
King of Prussia, PA
09.2017 - 09.2018
Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures.
Director
George Washington Community Center
Norristown, PA
09.2016 - 09.2017
Coordinate all administrative operations, and supervision of an apartment area and community center to include selecting, training, supervising and evaluating staff and a full-time area office operations assistant
Participate in departmental committees, and manage operational functions within the assigned apartment area
Meet the needs of campers through meals and programming efforts
Develop and maintain liaison relationships with other Student Affairs and summer camp Offices and participate in the overall planning and management systems, as well as planning lesson plans and curriculum for summer camp
Responsible for directing the activities of a specific department or departments within an organization
Manages other employees and ensures all business goals and objectives are reached.
Coordinator/Director
Men of excellence
Norristown, PA
09.2010 - 09.2016
To plan, organize and implement an appropriate instructional program in a learning environment that guides and encourages students to develop and fulfill their academic potential
Plan, prepare and deliver instructional activities that facilitate active learning experiences develop schemes of work and lesson plans establish and communicate clear objectives for all learning activities
Prepare the classroom for class activities provide a variety of learning materials and resources for use in educational activities identify and select different instructional resources and methods to meet students' varying needs instruct and monitor students in the use of learning materials and equipment.
Personal Banker 2
Wells Fargo
Norristown, PA
02.2012 - 02.2013
Responsible for achieving sales and/or profitability objectives, and goals typically from new clients or accounts
Personal Banker 2 identify marketplace opportunities, prospect and engage new clients, develop proposals, and manage the contract process for loans
Personal Banker 2 typically manage and mentor one or Personal Banker 1-demonstrating advanced sales, market research, and business skills
Personal Banker 2 is generally in a sales role and frequently involves travel
Achieving assigned sales targets
Prospecting and developing new client relationships within a defined market
Consulting with clients on financial issues and research there needs
Developing innovative proposals and delivering strategic sales opportunity
Making actionable and insightful recommendations for new products, or enhancements to the financial portfolio.
Personal Banker 1
Wells Fargo
Norristown, PA
04.2011 - 02.2012
Responsible for achieving sales and/or profitability objectives, typically from new clients or accounts
Identified marketplace opportunities, prospect and engage new clients, developed great customer service relationships, and managed the contract process
Demonstrated advanced sales, market research, and business skills.
Education
Computer Networking -
COMMUNITY POLICE ACADEMY
PA
08.2024
Accounting -
Monroe College
NY
08.2004
Skills
Microsoft office and Word
Time Management
Excel
Microsoft Access
Sales
Data Entry
Cold Calling
Salesforce
Account Management
MS Office
Receptionist
Powerpoint
Inventory Management
Cash Handling
Customer Service
Executive Administrative
Integrated Marketing
Computer literacy
Phone etiquette
QuickBooks
Banking
Proposal Writing
Management
Windows
Loan processing
Human resources
Timeline
Personal Banker
PNC Financial Services Group
04.2020 - Current
Assistant Vice President of Personal Banking
Malvern National Bank
11.2019 - 03.2020
Community Organizer
THE COLLECTIVE
11.2018 - 10.2019
Sales Supervisor Manager
SUPERDRY
09.2017 - 09.2018
Director
George Washington Community Center
09.2016 - 09.2017
Personal Banker 2
Wells Fargo
02.2012 - 02.2013
Personal Banker 1
Wells Fargo
04.2011 - 02.2012
Coordinator/Director
Men of excellence
09.2010 - 09.2016
Computer Networking -
COMMUNITY POLICE ACADEMY
Accounting -
Monroe College
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