Dynamic Social Media Manager with proven skills in digital marketing strategy, content creation, and customer engagement. Experienced in analyzing metrics to enhance brand visibility and drive effective communication.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Social Media Manager
Dockside
Hinesville
03.2024 - Current
Developed engaging social media content for multiple platforms to enhance brand visibility.
Managed online community interactions to foster positive customer relationships.
Analyzed social media metrics to inform content strategy and improve engagement rates.
Collaborated with marketing team on campaigns to ensure consistent brand messaging.
Conducted competitor analysis to identify trends and adapt social media strategies accordingly.
Coordinated with graphic designers to create visually appealing posts and advertisements.
Trained junior staff on best practices for social media management and content creation.
Implemented social media scheduling tools to streamline content publishing processes.
Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
Managed the daily operations of all assigned social media accounts.
Digital Content Creator
MTM Technologies
Miami
01.2020 - Current
Created engaging digital content for social media platforms and blogs.
Collaborated with marketing team to develop innovative content strategies.
Managed content calendar to ensure timely delivery of materials.
Edited and proofread articles for clarity and consistency before publication.
Utilized SEO best practices to enhance content visibility and reach.
Analyzed audience engagement metrics to refine future content efforts.
Trained junior staff on content creation techniques and tools used in projects.
Analyzed web analytics data to track performance of posts and campaigns.
Developed content strategies for digital campaigns and initiatives.
Debt Management Specialist
Turbo Debt
Sunrise
10.2023 - 09.2025
Assessed client financial situations to create tailored debt management plans.
Explained debt relief options and processes through effective communication with clients.
Collaborated with creditors to negotiate favorable repayment terms for client debts.
Provided ongoing guidance and support during debt resolution processes.
Educated clients on budgeting and financial literacy principles to enhance understanding.
Utilized proprietary software for efficient tracking of client progress and case management.
Resolved disputes among customers, creditors, and third-party vendors effectively.
Hospitality Coordinator
Hotel Connections Ltd.
Miami
05.2018 - 06.2024
Coordinated travel logistics for corporate events and employee relocations efficiently.
Secured accommodations and transportation services through vendor negotiations.
Developed tailored travel itineraries aligned with client preferences and budgets.
Provided customer support for inquiries and resolved travel-related issues promptly.
Maintained comprehensive records of travel arrangements and vendor contracts for compliance.
Collaborated with finance teams to streamline travel expense report processing.
Researched destination information to elevate overall client travel experiences.
Digital Marketing Specialist
Great HealthWorks
Fort Lauderdale
10.2021 - 05.2022
Researched pricing trends and market conditions to optimize product placement in stores.
Conducted daily inspections to identify safety hazards and correct placement issues.
Organized storage to enhance efficiency of product arrangement.
Collaborated with departments to ensure accurate warehouse product positioning.
Analyzed inventory, placement, and seasonal trends to propose improvements for wholesale business.
Performed audits of store layouts and merchandise presentation regularly.
Formulated product strategies to boost visibility and customer appeal.
Suggested new shelf optimization strategies based on customer feedback.
Warehouse Supervisor
Soundslice
Sunrise
11.2017 - 05.2020
Developed and implemented comprehensive marketing strategies for diverse product lines.
Collaborated with cross-functional teams to align marketing efforts with business objectives.
Managed digital marketing campaigns using analytics tools to optimize performance.
Researched competitive pricing trends and market conditions to determine optimal product placement within stores.
Developed engaging content for multiple social media platforms.
Managed online community interactions and responded to user inquiries.