Rain Brokus
Tulsa
Summary
To empower associates through engaging, high-quality training that promotes safety, productivity, and continuous improvement while embodying Amazon’s leadership principles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Amnesty Floor Monitor
Amazon
Tulsa
01.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Learning Ambassador
Amazon
Tulsa
11.2024 - Current
- Facilitated training sessions for new hires in customer engagement techniques.
- Assisted team members in utilizing Amazon's learning management systems effectively.
- Developed instructional materials to enhance employee onboarding experiences.
Associate Safety Committee
Amazon
Jefferson
11.2024 - 05.2026
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Pit Champ
Amazon
Jefferson
11.2024 - 05.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
ICQA
Amazon
Pendergrass
10.2021 - 05.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Problem Solver
Amazon
Pendergrass
10.2021 - 12.2022
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Some College (No Degree) - Business Administration And Management
University of Southern Indiana
Evansville, INSkills
- Customer engagement
- Employee training
- Conflict resolution
- Safety compliance
Certification
- Floor Access Safety Training(FAST UP) - safely entering, navigating, and exiting a live Amazon Robotics (AR) floor
- Blitz - Prioritize recovering disabled drives before amnesty. Collect amnesty off the AR floor to improve floor health by reducing blockage. Support blitz operations and floor cleaning working in tandem with RME. Process amnesty add-backs when supporting an active floor blitz.
- Powered Industrial Truck Certified (PIT) - internal training that qualifies you to safely operate forklifts and warehouse machinery inside Amazon facilities.
Timeline
Amnesty Floor Monitor
Amazon
01.2025 - Current
Learning Ambassador
Amazon
11.2024 - Current
Associate Safety Committee
Amazon
11.2024 - 05.2026
Pit Champ
Amazon
11.2024 - 05.2025
ICQA
Amazon
10.2021 - 05.2024
Problem Solver
Amazon
10.2021 - 12.2022
Some College (No Degree) - Business Administration And Management
University of Southern Indiana