Store Assistant possessing exceptional sales, organizational and customer service skills. Highly successful at working with peers, sales personnel and managers. Experience operating POS equipment, processing merchandise returns and updating pricing.
Hi, I’m
KmJawwad ZAIDI
Jamaica,NY
Summary
Overview
4
years of professional experience
Work History
Ups Store
Store Assistant
02.2023 - 11.2023
Job overview
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Greeted customers entering store and offered assistance with requirements.
- Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
- Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.
- Operated POS system to process payments and provide receipts.
Halal Diner
Waiter/Host
01.2022 - 11.2022
Job overview
- Communicated with kitchen staff to enable accurate food preparation.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Farmers Laundromat
Laundry Attendant
07.2019 - 03.2020
Job overview
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
Education
Laguardia Community CollegeLong Island City, NY
No Degree from Practical Nursing
06.2026
University Overview
- [3.5] GPA
Hillcrest High SchoolQueens, NY
High School Diploma
06.2022
University Overview
- Honor Roll [Spring 2022]
Skills
- Customer Assistance
- Customer Service
- Store maintenance
- Team Collaboration
- Inventory Management
- Friendly and Helpful
- Reliable and Responsible
- Problem-Solving
- Creative Thinking
- Organization
- Ability to Lift 40 pounds
- Positive Customer Engagement
Timeline
Store Assistant
Ups Store
02.2023 - 11.2023
Waiter/Host
Halal Diner
01.2022 - 11.2022
Laundry Attendant
Farmers Laundromat
07.2019 - 03.2020
Laguardia Community College
No Degree from Practical Nursing
Hillcrest High School
High School Diploma
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