Rain Yempuku
Human Services Professional II
Hilo,USA
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Dynamic individual with hands-on experience in social services and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, analysis ability, and results-oriented mindset.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2026
2026
years of professional experience
Work History
Human Services Professional II
DHS CWS
04.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Administrative Assistant
Honua Landscaping Inc.
01.2012 - 01.2019
- Assisted in budget tracking and expense reporting, contributing to financial accuracy.
- Implemented process improvements that reduced administrative task completion time by 20%.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Payroll
- Accounts payable
- Streamlined office operations by managing scheduling and correspondence for multiple team members.
- Enhanced document management processes using cloud-based systems for improved accessibility.
- Developed and maintained filing systems, increasing efficiency in information retrieval.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Personal Assistant to the Owner
One Night Club Entertainment
2008 - 2012
- Coordinated schedules, meetings, and travel arrangements for owner, ensuring efficient time management.
- Managed correspondence and communication with clients, vendors, and stakeholders to facilitate smooth operations.
- Developed and maintained filing systems to ensure easy access to essential documents and information.
- Assisted in project management tasks by tracking deadlines and deliverables for ongoing initiatives.
- Streamlined office procedures, improving workflow efficiency and reducing administrative bottlenecks.
- Trained new staff on office protocols and software applications to enhance team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Front Desk
Terrace Inn
01.2008 - 01.2010
- Greeted and assisted guests workers and visitors
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Checking guests in and out
- Booking reservations, answered phones
- Responded to guests and public inquiries
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Education
B.A. - Psychology
University of Hawaii
01.2019
High School Diploma -
Saint Joseph High School
Hilo, HIAssociate of Arts -
Hawaii Community College
Hilo, HISkills
- Proficient in fostering connections
- Positive and engaging communication style
- Experience in administrative tasks
- Diverse team engagement experience
- Time management strategies
- Flexible in dynamic environments
- Diligent and trustworthy
- Strong task management
- Logical evaluation
- Proficient in organizing tasks
- Effective communication
- Conflict resolution
Timeline
Human Services Professional II
DHS CWS
04.2025 - Current
Administrative Assistant
Honua Landscaping Inc.
01.2012 - 01.2019
Front Desk
Terrace Inn
01.2008 - 01.2010
Personal Assistant to the Owner
One Night Club Entertainment
2008 - 2012
B.A. - Psychology
University of Hawaii
High School Diploma -
Saint Joseph High School
Associate of Arts -
Hawaii Community College