Raina Burchett

Cashier

Walmart

Paintsville, KY

07.2020 - Current

Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Checked personal identifications during alcohol and tobacco sales.
Helped customers find specific products, answered questions, and offered product advice.
Learned roles of other departments to provide coverage and keep store operational.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Processed returned merchandise by strictly following store return and exchange procedures.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Accepted cash and credit card payments, issued receipts and provided change.
Welcomed customers, offering assistance to help find store items.
Operated cash register or POS system to receive payment by cash, check and credit card.
Answered customers' questions and provided information on store procedures or policies.
Answered phone calls to assist customers with questions and orders.
Worked closely with front-end staff to assist customers.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Processed refunds for worn, damaged and broken merchandise.
Stocked shelves with merchandise when needed.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Delivered high level of customer service to patrons using active listening and engagement skills.
Performed other duties as assigned by management.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Trained new team members in cash register operation, stock procedures, and customer services.
Offered customers carry-out service at completion of transaction.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Collected payments and provided accurate change.
Issued receipts, refunds, credits or change due to customers.
Followed company security procedures for handling large sums of money.
Built and maintained productive relationships with employees.
Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Assisted customers over the phone regarding store operations, product information and order placement.
Discounted purchases by scanning and redeeming coupons.
Scanned items and checked pricing on cash register for accuracy.

Summary

Overview

Work History

Cashier

Education

Associate of Arts - Education

Skills

Timeline

Cashier

Associate of Arts - Education

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