Raina Ducote
180 Slaughterhouse Rd. Bunkie,LA
Summary
Driven and adaptable professional with a track record of delivering exceptional results in tenant management at the Housing Authority of the City of Bunkie.
Excelled in roles requiring attention to detail and problem-solving, enhancing tenant satisfaction and operational efficiency. Skilled in Microsoft Office and communication, demonstrating reliability and teamwork across diverse settings.
Caring Housing Specialist with over 3 years of experience. Detail-oriented worker with knowledge of rental applications and regulations.
Personable Housing Specialist committed to maintaining positive communications and relationships with tenants, board members, co-workers & business clients. Excellent case management, recordkeeping, and problem-solving capabilities.
Overview
14
14
years of professional experience
Work History
Housing Specialist I
Housing Authority of the City of Bunkie
05.2021 - Current
- Tenant acceptance, lease & recertification, explaining rental and housing regulations to tenants.
- Calculated tenant rent amounts to prepare leases and contracts.
- accounts payable & receivable which also includes daily ledger input & end of the month reports.
- Purchase orders & payroll.
- daily bank deposit verifications
- work orders, answering phone and taking and recording rent for tenants when secretary is unavailable or busy.
- Assisted applicants in filling out housing applications and verifying assets.
Cashier
Scott's Ace Hardware
12.2016 - 05.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds , resolving transaction issues & exchanges in accordance with company policy.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Used POS system to enter orders, process payments and issue receipts.
Childcare Worker
Little Shining Stars II
02.2013 - 06.2015
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Promoted good behavior with positive reinforcement methods.
- Liaised with parents and guardians to discuss child progress.
- Encouraged children's emotional and social development.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Assisted in potty training and toilet hygiene.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Responded to inquiries from parents and guardians.
- Read stories, sang songs and facilitated creative play.
Sales Associate
Walmart
10.2010 - 02.2013
- Provided support in Jewelry, Shoes, & Accessories.
- Maintained visually appealing and effective displays for the entire store.
- Consulted with customers on the latest styles and trends. Multi-tasked between three different departments during shift. Stocked and unloaded products.
- Set and organized plan-o-grams for various locations around the store.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Graphic Design
Louisiana Technical College - Lafayette
Lafayette, LAHigh School Diploma -
Avoyelles High School
Moreauville, LA05.2008
Skills
- Punctual
- Communication
- Problem-solving
- Attention to Detail
- Active Listening
- Teamwork
- Adaptability
- Reliability
- Data Confidentiality
- Computer literate
- Microsoft Office
Timeline
Housing Specialist I
Housing Authority of the City of Bunkie
05.2021 - Current
Cashier
Scott's Ace Hardware
12.2016 - 05.2021
Childcare Worker
Little Shining Stars II
02.2013 - 06.2015
Sales Associate
Walmart
10.2010 - 02.2013
Graphic Design
Louisiana Technical College - Lafayette
High School Diploma -
Avoyelles High School
Similar Profiles
Brian NorwoodBrian Norwood
Property Manager at Atlantic City Housing AuthorityProperty Manager at Atlantic City Housing Authority
Mirthalice ColónMirthalice Colón
Lease and Contract Specialist/Administrative Assistant at Housing Authority of the City of MilwaukeeLease and Contract Specialist/Administrative Assistant at Housing Authority of the City of Milwaukee
Charles BatemanCharles Bateman
Applicant Review Specialist at Housing Authority of Baltimore CityApplicant Review Specialist at Housing Authority of Baltimore City