Summary
Overview
Work History
Education
Skills
Timeline
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Raina Ferguson

Atlanta,GA

Summary

Organized individual possessing excellent memorization and communication skills. Proficient in preparing raw food and ingredients. Detail-oriented professional with superior knife skills, handles criticism well and quickly learns from challenges.

Overview

8
8
years of professional experience

Work History

Back of House Cook

Lloyds Restaurant & Lounge
09.2023 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction.
  • Prepared recipes without supervision

After-School Teacher

Atlanta Neighborhood Charter School
01.2023 - Current
  • Observed and monitored children's play activities to promote healthy, safe environment.
  • Organized and supervised games and recreational activities to promote physical, mental and social development in children.
  • Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
  • Prepared after-school enrichment activities for children to encourage student participation.

Construction Laborer

Ferguson Construction & Design
01.2016 - Current
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.

Front of House Manager

Grant Central Pizza & Pasta
12.2021 - 06.2023
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
  • Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
  • Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.

Education

High School Diploma -

Maynard H. Jackson- Jr. High School
Atlanta, GA
05.2021

Skills

  • Food safety knowledge
  • Kitchen Sanitation
  • Food Preparation
  • Knife Skills

Timeline

Back of House Cook

Lloyds Restaurant & Lounge
09.2023 - Current

After-School Teacher

Atlanta Neighborhood Charter School
01.2023 - Current

Front of House Manager

Grant Central Pizza & Pasta
12.2021 - 06.2023

Construction Laborer

Ferguson Construction & Design
01.2016 - Current

High School Diploma -

Maynard H. Jackson- Jr. High School

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Raina Ferguson