Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Raina Harvey

Salem

Summary

Direct Support Professional with over 9 years of experience in personalized care and skill development, known for implementing creative strategies to enhance clients' life skills. Demonstrates strong abilities in customer service, conflict resolution, and creative problem-solving, ensuring exceptional service delivery. Aspires to leverage expertise in fostering independence and improving quality of life through innovative support strategies. I have always been very passionate about doing everything I can to ensure any people I come across feel safe and welcome with me.

Experienced with behavior analysis, focusing on individualized intervention plans to improve clients' social and communication skills. Utilizes positive reinforcement and behavior tracking to support goal achievement. Strong understanding of data collection and analysis to refine intervention strategies.

Experienced with peer support and mental health advocacy, providing essential guidance and support to individuals. Utilizes effective communication and empathy to create trusting and supportive environment. Knowledge of mental health resources and strategies to assist individuals in their recovery journey.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Behavior Technician

Centria Autism
05.2025 - Current
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
  • Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.

DIRECT SUPPORT PROFESSIONAL

DSP connections
12.2023 - Current
  • Provide personalized care, including assistance with daily tasks, medication management, and skill development. Foster independence through tailored support and engaging activities.
  • Develop creative strategies to enhance client's life skills and social interactions. Introduce new activities and learning opportunities to promote cognitive development.
  • Set and achieve measurable goals for client's personal growth. Regularly assess progress and adjust support strategies to maximize independence and quality of life.

RECEPTIONIST

Back to Health Clinic
01.2022 - 01.2023
  • Managed front desk operations, streamlined appointment scheduling, and enhanced patient satisfaction. Implemented efficient filing system, reducing wait times and improving overall clinic efficiency.
  • Maintained meticulous patient records, ensuring accuracy and compliance with privacy regulations. Coordinated seamless communication between patients, doctors, and staff, optimising clinic workflow.
  • Boosted clinic efficiency through strategic task prioritisation and time management. Consistently received positive feedback from patients and staff for exceptional service and problem-solving skills.

TEACHER, SUBSTITUTE DIRECTOR

Hey Diddle Diddle Learning Center
02.2018 - 10.2019
  • Led toddler education program, fostering developmental milestones. Managed meal planning and closing procedures, ensuring a nurturing environment for young learners.

TEACHER

Enchanted Childcare and Preschool
03.2017 - 02.2018
  • Nurtured young minds through engaging activities, fostering social and cognitive development. Implemented creative learning strategies, enhancing children's educational experiences.
  • Cultivated a safe, inclusive environment for diverse learners. Collaborated with parents to ensure consistent support for children's growth and well-being.
  • Maintained a hygienic facility while coordinating meals and craft activities. Ensured adherence to safety protocols, creating a secure learning environment.

AIDE

Iris Valley Learning Center
02.2016 - 03.2017
  • Nurtured infants and toddlers, ensuring their well-being through attentive care, timely feeding, and maintaining hygiene standards, fostering a safe learning environment.
  • Worked closely with senior staff to implement age-appropriate curricula, contributing to the centre's educational goals and enhancing learning outcomes.

Education

DIPLOMA -

McNary high school
06.2017

Skills

  • Customer service (Experienced), Childcare (Expert), Quick learning (Experienced), Memory skills (Expert), Flexibility (Skillful), Meal preparation (Skillful), Closing duties (Experienced), Time management, Conflict resolution, Creative problem-solving, Adaptability, Team collaboration
  • Active listening
  • Data collection
  • Documentation skills
  • Prompting and fading strategies
  • Behavioral management
  • Social skills development
  • Behavior treatment plans
  • Skill development
  • Discrete trial teaching
  • Applied behavior analysis

Certification

  • RBT - Registered Behavior Technician
  • Youth Support Specialist Training
  • CPR/First Aid

LANGUAGES

English (Native).

Timeline

Behavior Technician

Centria Autism
05.2025 - Current

DIRECT SUPPORT PROFESSIONAL

DSP connections
12.2023 - Current

RECEPTIONIST

Back to Health Clinic
01.2022 - 01.2023

TEACHER, SUBSTITUTE DIRECTOR

Hey Diddle Diddle Learning Center
02.2018 - 10.2019

TEACHER

Enchanted Childcare and Preschool
03.2017 - 02.2018

AIDE

Iris Valley Learning Center
02.2016 - 03.2017

DIPLOMA -

McNary high school

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