Summary
Overview
Work History
Education
Skills
Timeline
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Raina Rodriguez

North Tonawanda,NY

Summary

Highly communicative Payroll Specialist promoting expertise in auditing payroll data and processing garnishments. An action-oriented professional with skills in ADP processing and Paycom. Offering talents in cultivating lasting relationships, resolving issues quickly and identifying mistakes on time sheets.

Overview

8
8
years of professional experience

Work History

Payroll Specialist/Health Benefits Specialist

Niagara Lutheran Health System
12.2023 - Current
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
  • Completed payroll accurately and timely to meet employee expectations.
  • Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
  • Strengthened internal controls by developing and implementing comprehensive payroll policies and procedures.
  • Assisted management in developing and tracking payroll budgets.
  • Coordinated annual open enrollment process for employee benefits, ensuring seamless integration into payroll system.
  • Collaborated with human resources, accounting and other departments to confirm payroll accuracy.

Administrative Assistant

McAuley Residence
12.2015 - Current
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Created and maintained databases to track and record customer data.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Care Manager

Evergreen Health
03.2022 - 12.2023
  • Monitored patient progress closely, adjusting care plans as needed to promote ongoing improvement.
  • Evaluated clients progress and adjusted service plans to address areas of concern.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Developed and implemented training programs for care staff to enhance skills and knowledge.
  • Implemented evidence-based interventions for diverse populations, supporting culturally competent care delivery practices.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Arranged transportation and documented details of discharge transition plans.

Scheduling Coordinator

Great Lakes Medical Imaging
08.2021 - 03.2022
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Monitored front areas so that questions could be promptly addressed.
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Kept high average of performance evaluations.
  • Trained new staff members on scheduling protocols, contributing to well-prepared team of patient coordinators.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Managed patient flow and triage calls to prioritize patient needs and put efficient use of clinic resources.

Education

Associate of Science - Liberal Arts And Sciences

Niagara County Community College

Bachelor of Science - Healthcare Management

SUNY Canton

Skills

  • Account Balancing
  • Fund Accounting
  • Payroll Processing
  • Legal Compliance
  • E-Mail and Telephone Communication
  • Meeting planning
  • Applicant Tracking Systems
  • Administrative Support
  • EZ Claim
  • Year-end reporting
  • Employee benefits laws
  • Compensation analysis
  • Benefits Administration
  • FMLA comprehension

Timeline

Payroll Specialist/Health Benefits Specialist

Niagara Lutheran Health System
12.2023 - Current

Care Manager

Evergreen Health
03.2022 - 12.2023

Scheduling Coordinator

Great Lakes Medical Imaging
08.2021 - 03.2022

Administrative Assistant

McAuley Residence
12.2015 - Current

Associate of Science - Liberal Arts And Sciences

Niagara County Community College

Bachelor of Science - Healthcare Management

SUNY Canton

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Raina Rodriguez