Summary
Overview
Work History
Education
Skills
Timeline
Generic

Urania Yim

Bothell,WA

Summary

A organized and detail-oriented assistant with years of experience in customer service and office management. Skilled in greeting visitors, distributing company-wide announcements, booking appointments, and attaching appropriate files to incoming correspondence. Committed to providing efficient and effective administrative support to ensure the smooth running of the office. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Manager

Kumon
12.2019 - 01.2024
  • Monitored tuition intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to parents needs, and maintaining current knowledge of Kumon programs.
  • Responsible for scheduling appointments, organizing, coordinating parent meetings, and managing calendars.
  • Performed administrative functions such as data entry, monthly reports, filing, and new student paperworks.
  • Monitored and kept students engaged and motivated during class hours to help facilitate class hours more efficiently.
  • Completed forms and reports with other Kumon branches to facilitate admission, transfer or discharge of students.
  • Managed purchasing,stocking, and organizing inventory.
  • Communicate with parents about child's progress or any inquiries about program.
  • Provide feedback to instructor regarding observations of students.
  • Prioritize tasks and perform multiple tasks simultaneously during busy hours.

Administrative Assistant

Kumon
09.2016 - 12.2019
  • Received incoming calls in professional and courteous manner.
  • Assisted with preparation of class and graded papers.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Answered questions from parents via phone and in person.
  • Scheduled parent appointments to complete parent enrollment requirements along with course information.
  • Assisted in general office duties. ( i.e. faxing, mailing, photocopying)


Lead Hostess

BJ's Restaurant & Brewhouse
03.2013 - 09.2014
  • Charge of coordinating when busy.
  • Greeted and interacted with guests.
  • Gave accurate information to any inquiries.(i.e. reservations, call aheads, parties)
  • Trained and guided new co workers.

Education

Associate of Arts -

Bellevue College
Bellevue, United States

Skills

  • Excellent customer assistance
  • Positive Attitude
  • Fast learner
  • Multitasking
  • Accurate and detailed
  • Advanced clerical knowledge
  • Bilingual ( Eng/ Korean)

Timeline

Manager

Kumon
12.2019 - 01.2024

Administrative Assistant

Kumon
09.2016 - 12.2019

Lead Hostess

BJ's Restaurant & Brewhouse
03.2013 - 09.2014

Associate of Arts -

Bellevue College

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Urania Yim