Rainah Colbert
Frederick,MD
Summary
Detail-oriented Systems Analyst with a strong technical and managerial background, dedicated to enhancing company performance and achieving organizational goals. Possesses exceptional organizational skills, adept at multitasking, and maintaining a positive attitude. Known for adaptability, professionalism, and a proven track record of utilizing consistent and organized practices to meet company objectives. Excels under pressure and thrives in dynamic environments.
Overview
5
5
years of professional experience
Work History
Event Notification Technical Lead
Chesapeake Regional Info. System for Our Patients
10.2024 - Current
- Designed and developed forward-thinking systems that meet user needs and improve productivity.
- Increased application stability by regularly monitoring performance metrics, addressing bottlenecks proactively to minimize downtime occurrences.
- Diagnosed and resolved technical issues for healthcare providers, ensuring uninterrupted access to critical tools and systems
for effective patient care. - Oversaw quality assurance processes, maintaining highest standards of data integrity and security in compliance with HIPAA regulations.
- Spearhead technical solutions for healthcare data exchange with EMRs, driving interoperability and enhancing patient care
outcomes across diverse medical systems. - Conducted comprehensive application testing to identify, diagnose, and resolve bugs, ensuring optimal functionality and performance.
- Trained and mentored newly onboarded team members, effectively guiding them through new processes and workflows to
ensure smooth integration and high level performance. - Developed and maintained comprehensive technical documentation, including detailed operational procedures and system process diagrams, to facilitate knowledge sharing and streamline team workflows.
Encounter Notification Service Systems Analyst
Chesapeake Regional Info. System for Our Patients
10.2021 - 10.2024
- Configured and monitored systems to ensure precise notifications for long term care and acute facilities in East Coast region.
- Develop and implement novel data integration strategies, streamlining information flow between healthcare providers and improving overall system efficiency.
- Addressed end user concerns with application to support comprehensive patient care.
- Diagnosed and fixed application and connectivity problems specific to HL7 messaging.
- Performed testing to ensure compliance for 42 CFR Part 2 facilities.
- Drive system performance improvements through data-driven insights, resulting in measurable enhancements to healthcare service delivery and patient outcomes.
- Foster strong partnerships with healthcare stakeholders, ensuring seamless integration of information systems and promoting data-sharing initiatives.
- Meticulously managed data quality and system integrity, implementing rigorous protocols to safeguard sensitive patient information and maintain regulatory compliance.
- Analyzed healthcare data integration strategies, identifying bottlenecks and implementing solutions to enhance information flow between providers.
Systems Analyst
Sparksoft Corporation
06.2020 - 10.2021
- Diagnosed complex issues and implemented solutions, enhancing system performance and meeting milestones.
- Provided technical support, addressing user concerns and escalating issues to maintain high client satisfaction.
- Organized training sessions on data protection and error minimization using Tibco MFT platform.
- Analyzed systems, implementing procedures that improved workflow effectiveness.
Education
Bachelor of Science - Computer Networking and Cyber Security
University of Maryland Global Campus
Adelphi, MD07.2019
Associate of Arts - General Studies
Montgomery College
Germantown, MD05.2016
Skills
- Atlassian JIRA
- Technical Documentation
- Cross-Functional Collaboration
- Confluence
- Process Improvement
- SQL
- Databricks
- Healthcare IT
- Technical Support
- Project Management
- System Testing
- Data Analysis
Timeline
Event Notification Technical Lead
Chesapeake Regional Info. System for Our Patients
10.2024 - Current
Encounter Notification Service Systems Analyst
Chesapeake Regional Info. System for Our Patients
10.2021 - 10.2024
Systems Analyst
Sparksoft Corporation
06.2020 - 10.2021
Bachelor of Science - Computer Networking and Cyber Security
University of Maryland Global Campus
Associate of Arts - General Studies
Montgomery College
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