Rainah Gurley
Los Alamos,NM
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Oreilley's Auto Parts
07.2019 - Current
- Manage inventory according to company policy while ensuring a pleasant customer experience
- Order product
- Outside purchasing
- Inventory counts and adjustments
- Stock and organize
- Create employee schedules to ensure adequate coverage for each shift while accommodating individual needs and requests for time off in fair manner
- New Employee training including stocking, all aspects of store software and computer navigation, merchandise education, store safety, part ordering, outside purchasing and all general operations
- Ensure knowledge of company policies and culture for all employees
- Submit employee hours and any vacation in a timely manner
- Train new employees how to properly use the time clock, submit PTO hours
- Daily Deposits
- Inventory
- Store Operation
- Employee transactions
- Payments on Commercial accounts
- Daily reporting of labor costs.
Baby Sitter
Early Development Child Care
01.2011 - 11.2018
- Helping to care for children of all ages for multiple different families
- Received a child care certification through the YMCA.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
Customer Service Representative
Domino's Pizza
12.2016 - 03.2018
- Responsible for answering calls and taking accurate orders in a professional and friendly manner while also running the front counter to assist customers picking up orders and acting as cashier
- Promoted to trainer
- New employees were trained to achieve the same level of excellent customer satisfaction
- Attained the title of Assistant Manager, making sure the store operated to its fullest potential by assuring employees arrived on time, prepping for the next shift to insure success and oversee employee performance.
Education
GED -
Northern New Mexico College
El Rito, NM07.2017
Skills
- Babysitting (5 years)
- Child Care (5 years)
- Babysitter (5 years)
- Childcare Provider (5 years)
- Microsoft office (2 years)
- Assistant Manager Experience (7 years)
- Cashiering (8 years)
- Customer Service (8 years)
- Cash Handling (8 years)
- Computer Skills (8 years)
- Experience with children (5 years)
- Food service (3 years)
- Product management (4 years)
- Staff training (4 years)
- Inventory control (8 years)
- Inventory management (4 years)
- Schedule management (4 years)
- Payroll (3 years)
- Payroll management (3 years)
- Labor cost analysis (3 years)
- Leadership (4 years)
- Customer support (3 years)
- Operations Management
- Product and service knowledge
- Employee Scheduling
- Task Delegation
- Employee Performance Evaluations
- Staff Supervision
Timeline
Assistant Manager
Oreilley's Auto Parts
07.2019 - Current
Customer Service Representative
Domino's Pizza
12.2016 - 03.2018
Baby Sitter
Early Development Child Care
01.2011 - 11.2018
GED -
Northern New Mexico College
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