Summary
Overview
Work History
Education
Skills
Timeline
Generic

RAINBOW HARRIS

Ewing Township

Summary

Adaptable professional with a versatile background in customer service and food preparation. Skilled in problem-solving and efficiency, contributing to improved operations and customer satisfaction. Eager to apply expertise in dynamic environments.

Overview

8
8
years of professional experience

Work History

Assembly Line Worker

Trane Air Conditioning
Trenton
04.2025 - Current
  • Assemble components on the production line according to specified guidelines.
  • Recognize defective material and report issues to management.

Food Preparation Worker/Cashier

All Star Bagels
Ewing
04.2025 - 07.2025
  • Took orders in person and over the phone, quickly and efficiently.
  • Prepared ingredients following recipes and safety standards in a fast-paced environment.
  • Operated kitchen equipment including mixers, slicers, and ovens efficiently and safely.
  • Packaged and stored food products appropriately for proper handling and preservation.

Resolution Specialist

ETS
Princeton
05.2024 - 08.2024
  • As a Resolution Specialist my job was to double check and edit each students SATs and ACTs to make sure everything was correct such as name, birth date, and school. If any of those sections are incorrect their test will not be graded in a timely manner.

Hall Monitor

Robbinsville Middle School
Robbinsville
10.2023 - 05.2024
  • As a Hall Monitor I implement and enforce the school's disciplinary policies and procedures to ensure a safe and respectful environment for all students.
  • Proactively identified potential safety hazards on campus grounds and reported them promptly.
  • Effectively diffused conflicts among students by utilizing de-escalation techniques.
  • Performed daily inspections of classrooms, restrooms, locker rooms and cafeterias.

Customer Service Representative

FedEx Ground
Robbinsville
08.2021 - 09.2023
  • After working Central Control at FedEx I moved on to be a Customer Service Rep.
  • While working I provided accurate and up-to-date information to customers regarding shipment tracking, delivery status, and expected delivery dates.
  • Also I would resolve inquiries and complaints in a prompt and professional manner, ensuring customer satisfaction and loyalty.
  • Developed strong customer relationships and loyalty through effective communication.
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
  • With a track record of enhancing operational efficiency at FedEx Ground through top-notch customer service and proficient computer skills, I excel in environments requiring attention to detail and strong problem-solving abilities.

Central Control Operator

FedEx Ground
US
03.2020 - 07.2021
  • As a Central Control Operator I monitored and troubleshot any technical issues with the sorters and building systems to minimize downtime and maximize efficiency.
  • Proficient in understanding complex process flows within the plant and making necessary adjustments accordingly.
  • Able to start up and shut down process units as per operational requirements.
  • Proficient in troubleshooting and resolving issues with process control systems.
  • Skilled in using computers to run specific software programs to collect data and generate reports.

Package Handler

FedEx Ground
Robbinsville
07.2017 - 02.2020
  • While being a Package Handler I would ensure packages were loaded onto vans and trucks in a timely and efficient manner, ensuring on-time delivery to customers.
  • Efficiently handled large volumes of packages within established time frames.
  • Handled multiple tasks simultaneously with professionalism and efficiency.
  • Stacked and moved products on pallets and forklifts.

Education

Associate's degree - Business

Mercer County Community College
NJ
01.2019

Skills

  • Warehousing
  • Computer Skills
  • Customer Service
  • Load & Unload
  • Host/Hostess
  • Cashiering
  • Loading
  • Management Experience
  • Microsoft Word
  • Administrative Assistance
  • Time Management
  • Multitasking Abilities
  • Problem-solving abilities
  • Assembly processes
  • Quality control
  • Adaptability

Timeline

Assembly Line Worker

Trane Air Conditioning
04.2025 - Current

Food Preparation Worker/Cashier

All Star Bagels
04.2025 - 07.2025

Resolution Specialist

ETS
05.2024 - 08.2024

Hall Monitor

Robbinsville Middle School
10.2023 - 05.2024

Customer Service Representative

FedEx Ground
08.2021 - 09.2023

Central Control Operator

FedEx Ground
03.2020 - 07.2021

Package Handler

FedEx Ground
07.2017 - 02.2020

Associate's degree - Business

Mercer County Community College

Similar Profiles

CREATE PROFILE