Dynamic and results-oriented nursing professional with extensive experience, adept in critical thinking and leadership. Excellent in fast-paced environments, demonstrating adaptability and problem-solving skills. Adept at fostering effective communication and collaboration to ensure quality patient care and operational efficiency. Seeking to leverage my expertise and expand leadership responsibilities to contribute to organizational success and drive team excellence.
· Assistant Nurse Manager of large Emergency Department, trauma center, STEMI center, and stroke center.
· Manager with direct reports of multiple disciplines resolves human resource, labor relations, employee and department safety, and risk management issues.
· Conduct performance evaluations for nursing staff, identifying areas for professional development.
· Manages daily departmental staffing and assignments based on department needs while minimizing overtime costs
· Handled patient care complaints swiftly, using regulated procedures to manage problems through proper channels.
· Collaborates in maintaining patient care and quality service standards to meet members and clients expectations. Implements and monitors departmental policies and procedures.