Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
JohnJasper Strongman
Longwood,FL
Summary
Overview
10
years of professional experience
Work History
Love Transcends
CEO
01.2013 - Current
Job overview
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
- Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
- Formulated and executed strategic initiatives to improve product offerings.
- Managed financial, operational and human resources to optimize business performance.
- Represented organization at industry conferences and events.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Oversaw divisional marketing, advertising and new product development
Self-employed
Recovery Advocate
01.2013 - Current
Job overview
- Documented case management activity for accurate, reliable records.
- Improved relapse prevention rates with targeted recovery program mentoring.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Facilitated group and individual therapy in outpatient setting.
- Provided counseling and support to clients with drug and alcohol abuse issues.
Family Business
Property Manager
01.2014 - Current
Job overview
- Maximized rental income while minimizing expenses through effective planning and control.
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Completed annual rent calculations using housing database software.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Planned special events such as lotteries, dedications and project tours.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Communicated effectively with owners, residents, and on-site associates.
- Followed up on delinquent tenants and coordinated collection procedures.
- Kept properties in compliance with local, state and federal regulations.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Teavana
Barista
10.2015 - 12.2021
Job overview
- Operated espresso machines and commercial coffee brewers to create beverages.
- Helped management keep adequate supply on hand by notifying of shortages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Lyft And Uber
Driver
01.2015 - 01.2019
Job overview
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Drove safely in various weather and road conditions to avoid accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Cleaned vehicle regularly to maintain professional appearance.
- Followed all relevant traffic laws and safety regulations.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Provided 5-Star reviews & rating during employment.
Chipotle
Cashier
09.2017 - 05.2018
Job overview
- Checked personal identifications during alcohol and tobacco sales.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Rung up purchases, gave change and issued receipts.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Prepared ingredients and recipe components ahead of time.
- Cleaned and sanitized surfaces, tools and equipment.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted cashiers with processing customer payments and documenting orders.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Inspected appliances, commercial fryers, and ovens to verify proper working order.
- Restocked condiments, beverages and utensils per expected use levels.
- Took customer orders and prepared take-out items.
Shophouse Kitchen
Cashier
03.2015 - 03.2017
Job overview
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Lifted up to 50 pounds at once.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Restocked and organized merchandise in front lanes.
- Set up new sales displays each week with fresh merchandise.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Education
San Bernardino Valley CollegeSan Bernardino, CA
Bachelor of Arts from Painting
06.2017
University Overview
Crafton Hills CollegeYucaipa, CA
Associate of Arts from Dance
09.2013
University Overview
Redlands East Valley High SchoolRedlands, CA
High School Diploma
06.2013
University Overview
- Awarded Perfect Attendance
- Honor Roll 2013
- Ranked in Top 100% of class
- 4.0 GPA
Skills
- Financial Transactions
- Five Star Customer Service
- Video Surveillance
- Customer Inquiries
- Security Management and Enhancement
- Safe Work Practices
- Ticket Sales
- Product Location
- Hospitality and Accommodation
- Sweeping and Mopping
- Payment Collection
- Lead Counseling Groups
- Store Layouts
- Emergency Situations
Timeline
Cashier
Chipotle
09.2017 - 05.2018
Barista
Teavana
10.2015 - 12.2021
Cashier
Shophouse Kitchen
03.2015 - 03.2017
Driver
Lyft And Uber
01.2015 - 01.2019
Property Manager
Family Business
01.2014 - Current
CEO
Love Transcends
01.2013 - Current
Recovery Advocate
Self-employed
01.2013 - Current
San Bernardino Valley College
Bachelor of Arts from Painting
Crafton Hills College
Associate of Arts from Dance
Redlands East Valley High School
High School Diploma