Summary
Overview
Work History
Education
Skills
References
Timeline
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Raine Griffin

North Babylon,NY

Summary

Highly-motivated and driven employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Several years experience of planning and problem-solving. Devoted to furthering her career by pursuing a graduate's degree is business.

Overview

8
8
years of professional experience

Work History

Director of Billing & Accounts

Helfner Dental
Commack, NY
08.2022 - Current
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Issue billing statements on a daily and monthly basis, Issue billing letters, and make follow up calls.
  • Monitor the Accounts Receivable.
  • Manage the status of patient accounts for accuracy and completeness before sending patient monthly statements. identifying and correcting any inconsistencies.
  • Investigate and resolve claim denials with insurance and resubmit as appropriate, including any requested information.
  • Assigning any accounts to the collection agency as needed.
  • Provide billing information to patients as needed.
  • Provide any missing information for claims , insurance verification, student status, etc. Make adjustments as insurance payments are entered by an outside third party.
  • Verifying insurance coverage & frequencies of each patient on the corresponding day.
  • Submitting pre treatment estimates and Dental claims.
  • Treatment coordinating
  • Prepare and present treatment plan cases and financial estimates to patients for all prescribed dental treatment.
  • Organize the Doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time.

Store Manager

Claire's Stores Inc
Massapequa, NY
10.2020 - 08.2021
  • Recruiting, training, supervising and appraising staff.
  • Managing budgets, payroll and scheduling.
  • Maintaining statistical and financial records.
  • Dealt with customer queries and complaints.
  • Oversee pricing and stock control.
  • Maximized profitability and setting/meeting sales targets, including motivating staff to do so.
  • Ensured compliance with health and safety legislation.
  • Prepared promotional materials and displays.
  • Liaised with head office.
  • Managed all aspects of running store.
  • Met or exceeded financial goals Weekly, monthly, and quarterly.

Assistant Store Manager

Justice Tween Brands
Garden City, NY
05.2016 - 08.2020
  • Performed daily Opening and Closing procedures in the store.
  • Conducted interviews for qualified candidates and pushed them through the hiring process.
  • Resolved customer service issues
  • Cash handling through the registers.
  • Trained employees beyond company expectations.
  • Processed sales, exchanges and refunds for customers and catered to their specific needs.
  • Maintained store documentation in an organized manner.
  • Set up store displays, promotional signage, pricing and ensured a clean and organized store.
  • Observe selling behaviors to ensure the team exceeds and meets sales goals.

Front Desk Receptionist

Front Street Dental
East Meadow, NY
06.2017 - 05.2018
  • Open and closed the practice
  • Used Dentrix Software
  • Answered phones
  • Faxing, scanning, and copying documents
  • Scheduled appointments and verified insurance
  • Handled some billing transactions

Team Member

Pinkberry Frozen Yogurt
Garden City, NY
10.2016 - 07.2017
  • Provide great customer service
  • Cash Handling through the registers
  • Maintain the cleanliness of the kiosk
  • cash handling through the registers
  • Maintain the cleanliness.

Education

Bachelor of Arts - Politics, Economics, And Law

SUNY College At Old Westbury
Old Westbury, NY
08-2020

High School Diploma -

Uniondale High School
Uniondale, NY
06-2017

Skills

  • Staff Management
  • Contract Negotiation
  • Business Administration
  • Contract Management
  • Operations Management
  • Budget Control
  • Verbal and written communication
  • Rules and regulations
  • Creativity and Innovation
  • Issues Resolution
  • Strategic Planning
  • Sales management
  • Financial Reporting

References

References available upon request.

Timeline

Director of Billing & Accounts

Helfner Dental
08.2022 - Current

Store Manager

Claire's Stores Inc
10.2020 - 08.2021

Front Desk Receptionist

Front Street Dental
06.2017 - 05.2018

Team Member

Pinkberry Frozen Yogurt
10.2016 - 07.2017

Assistant Store Manager

Justice Tween Brands
05.2016 - 08.2020

Bachelor of Arts - Politics, Economics, And Law

SUNY College At Old Westbury

High School Diploma -

Uniondale High School
Raine Griffin