Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Project Manager
Restaurant Corp
03.2024 - Current
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout a engagement process.
FITNESS DIRECTOR
LA Fitness (Esporta Fitness/Fitness International)
03.2023 - 11.2023
Customer service in the sales area, organize the sales team with the patterns to follow, coordinate marketing to attract potential customers and solve problems with customers
Collaborated with clients to identify potential barriers to achieving fitness goals
Monitored and tracked clients' progress and adjusted instructions to attain successful outcomes
Cultivated positive relationships with participants by interacting with group during fitness classes.
PROCESS ASSISTANT
Amazon Warehouse
09.2022 - 03.2023
Receive and save inventory
Prepare customer orders and pack them
Load boxes onto trucks for shipment
Use a scanner to read barcodes on products.
Identified and resolved process issues to drive optimal workflow and business growth.
ASSISTANT MANAGER
Zara store
03.2015 - 11.2016
Assist the general manager
Evaluate the work performance of staff
Handle customer complaints and suggestions
Assign work to team members.
Developed strong working relationships with staff, fostering a positive work environment.
Improved customer satisfaction by addressing and resolving complaints promptly.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Education
Certificate - Project Initiation
Google/Coursera
Online
07.2024
Certificate - Project Management
Google/Coursera
Online
10.2023
Certificate - Telephone Representative
Capacitate Para El Empleo
Santo Domingo, Dominican Republic
11.2015
High school diploma -
Colegio Catolico De Herrera
Santo Domingo, Dominican Republic
08.2015
Skills
Budget Administration
Supervision and Leadership
Safety Monitoring
Service Promotion
Organizational Skills
Health Education
Bilingual
Customer Relations
Project Planning
Project Management
City
NJ
Zip
07002
Street
Bayonne
Timeline
Project Manager
Restaurant Corp
03.2024 - Current
FITNESS DIRECTOR
LA Fitness (Esporta Fitness/Fitness International)
Restaurant Operation Supervisor at Madrina Bar Y Tapas (The Distillery Restaurant Corp)Restaurant Operation Supervisor at Madrina Bar Y Tapas (The Distillery Restaurant Corp)