Summary
Overview
Work History
Education
Skills
Timeline
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Rainey Hubner

Fayetteville,NC

Summary

Diligent with a strong background in front desk operations and guest experience enhancement. Efficiently manages administrative tasks and delivers exceptional customer service. Demonstrates skill in schedule management and inquiry handling with a consistently positive and professional attitude.

Overview

8
8
years of professional experience

Work History

Independent Contractor

Self-employeed
07.2022 - Current
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Consulted with customers to assess needs and propose optimal solutions.

Communication Tower Climber

Elk Mountain Technologies
07.2022 - 03.2024
  • Successfully worked on a team responsible for climbing and inspecting communication towers for the United States Military, Department of Defense, and multiple counties throughout the southwest
  • Performed troubleshooting and repair.
  • Conducted site surveys for new tower installations, providing detailed reports on potential obstacles and recommendations for efficient implementation.
  • Built and installed new antennas, radio lines, and lighting systems

Brigade Planning Officer

United States Army
12.2020 - 06.2022


  • Organized multiple events that impacted over 500 Soldiers and their families across four different states
  • Accelerated information flow and guidance from senior leaders to synchronize and unite efforts.
  • Leveraged strong analytical skills to assess complex situations quickly, making informed decisions under pressure when required.

Executive Officer

United States Army
09.2020 - 12.2020
  • Oversaw risk management strategies, mitigating potential threats to the organization's stability and reputation.
  • Established strong relationships with key stakeholders to enhance collaboration and drive business success.
  • Led organizational restructuring efforts, optimizing resource allocation and improving overall productivity.
  • Handled administrative management, personnel issues and supply requirements for unit.

Platoon Leader

United States Army
06.2019 - 09.2020
  • Increased mission success rate by conducting thorough risk assessments and contingency planning.
  • Optimized performance tracking systems to monitor individual soldier improvement over time.
  • Boosted morale and camaraderie within the platoon by organizing team-building events and activities.
  • Coordinated with other platoons to successfully execute multi-unit operations during training exercises or deployments.

Front Desk Receptionist

Holiday Inn Express Hotel Suites
08.2016 - 08.2018
  • Streamlined front desk operations for increased efficiency and improved customer service.
  • Improved overall guest experience by maintaining a clean and welcoming reception area.
  • Enhanced guest satisfaction by providing efficient check-in and check-out processes.
  • Processed financial transactions accurately using property management software systems while safeguarding against fraud or theft attempts at all times.

Education

Bachelor of Arts - History

University of New Mexico
Albuquerque, NM
08-2018

Skills

  • Client relationship building
  • Workload management
  • Safety compliance
  • Document management
  • Basic accounting
  • Operational planning
  • Telephone etiquette

Timeline

Independent Contractor

Self-employeed
07.2022 - Current

Communication Tower Climber

Elk Mountain Technologies
07.2022 - 03.2024

Brigade Planning Officer

United States Army
12.2020 - 06.2022

Executive Officer

United States Army
09.2020 - 12.2020

Platoon Leader

United States Army
06.2019 - 09.2020

Front Desk Receptionist

Holiday Inn Express Hotel Suites
08.2016 - 08.2018

Bachelor of Arts - History

University of New Mexico

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Rainey Hubner