Rainie (Yinger) Lei
San Francisco
Summary
Design Assistant offering experience supporting lead professional with daily decisions and tasks. Diligently gathered swatches. Prioritized detailed attention to clients' needs and desires to deliver customized results and maximize satisfaction.
Overview
5
5
years of professional experience
Work History
Design Assistant
Atech Innovation
San Francisco
05.2024 - Current
- Provided support with photo shoots when necessary including styling props and models.
- Prepared final artworks ready for production according to given specifications.
- Provided feedback on designs created by other members of the design team.
- Optimized images and videos for deployment in various client orders.
Check-in Agent
Pacific Aviation
San Francisco
04.2024 - 02.2025
- Managed over 100 customer inquiries through email, telephone calls, or in-person interactions, ensuring prompt responses and follow-ups each shift.
- Built and maintained productive relationships with employees.
- Followed up on lost luggage inquiries from customers promptly.
UX Designer
Paws Up
Berkley
04.2022 - 07.2023
- Conferred with management and development teams to prioritize needs, resolve conflicts, and develop solutions.
- Created and improved visual designs to catapult websites forward in terms of looks and usability.
- Created web models or prototypes using physical, interface, logical and data models.
- Optimized existing designs based on user feedback and analytics data.
Waitress, Cashier & Barista
Cajun Feast
Davis
01.2020 - 06.2023
- Executed three different roles to provide exceptional services to the customers.
- Assisted over 50 daily customers with checkout, answering outstanding questions.
- Managed shelf stocking and maintained a clean, sanitary condition.
Graphic Designer
LYRIC'S
San Francisco
04.2020 - 07.2020
- Tasked with making a zine for the Undocumented Community, finding public resources.
- Generated innovative concepts and rendered designs for the campaigns.
- Arranged weekly discussion time to meet up with the team on the committee.
- Designing all the recruitment flyers and the mobile app graphics on WeChat.
- Editing editorial photos for events, magazines, and social media posts.
- Coordinating with the design directors to continuously develop new products for fundraising events.
Education
Bachelor of Art - Design, Education
University of California, Davis
Davis, CA01.2023
Skills
- Adobe Creative Suite
- Design software proficiency
- Attention to detail
- Team leadership
- Market research
- Task prioritization
- Team collaboration
- Customer service
- Public speaking skills
- Bilingual communication
- CRM software
Awards
- The Dean's Honors List, Spring Quarter 2020
- The Dean's Honors List, Fall Quarter 2021
Activities
- Member, Personal Development Program's, EOP
- Fellowship, Design Interactive
- Orientation Leader, UC Davis Orientation 2022
Languages
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Native/ Bilingual
Timeline
Design Assistant
Atech Innovation
05.2024 - Current
Check-in Agent
Pacific Aviation
04.2024 - 02.2025
UX Designer
Paws Up
04.2022 - 07.2023
Graphic Designer
LYRIC'S
04.2020 - 07.2020
Waitress, Cashier & Barista
Cajun Feast
01.2020 - 06.2023
Bachelor of Art - Design, Education
University of California, Davis
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