Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rainna Parker

Sheridan,AR

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

13
13
years of professional experience

Work History

Cashier

Forest Tower Food Mart
Hensley, AR
10.2021 - Current
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Stocked shelves with merchandise when needed.
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Followed company security procedures for handling large sums of money.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer inquiries regarding store policies and procedures.
  • Ensured compliance with all safety regulations within the store environment.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered customer questions and provided store information.
  • Helped with purchases and signed customers up for rewards program.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Worked closely with front-end staff to assist customers.
  • Used suggestive selling techniques to promote add-on sales.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Collected payments and provided accurate change.

Online Grocery Associate

Walmart
Sheridan, AR
08.2018 - 10.2021
  • Assisted customers with online grocery orders, answering questions and providing helpful information.
  • Managed inventory levels to ensure availability of products for customers.
  • Developed strategies to improve customer satisfaction ratings with online grocery services.
  • Implemented procedures for processing returns or refunds due to incorrect items ordered by customers.
  • Troubleshot any problems or errors that occurred during checkout.
  • Provided customer support for technical issues related to the online ordering process.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
  • Asked store associates for help locating missing products.
  • Completed pickup and shopping orders for customers within local area.
  • Scanned items when pulling from shelves to update system stock information.

Bakery Associate

Super One Foods
West Monroe, LA
05.2011 - 08.2018
  • Followed all safety protocols when operating kitchen machinery.
  • Determined the quantity of items to bake based on customer demand.
  • Assisted in packaging and boxing of baked goods.
  • Organized workstations for efficient workflow between bakers.
  • Maintained cleanliness of work areas throughout shift.
  • Stocked shelves with freshly-baked items as needed throughout day.
  • Managed inventory of ingredients, supplies, and finished products.
  • Ensured compliance with health regulations related to food handling and storage.
  • Operated ovens, mixers, sheeters, cutters, and other bakery equipment.
  • Provided excellent customer service by answering questions about products or taking orders from customers.
  • Provided excellent customer service to foster satisfaction and loyalty.

Education

High School Diploma -

Sheridan High School
Sheridan Arkansas
05-1985

Skills

  • Cash Register Operation
  • Customer Assistance
  • Payment Collection
  • Payment Processing
  • Product Recommendations
  • Cash Handling

References

References available upon request.

Timeline

Cashier

Forest Tower Food Mart
10.2021 - Current

Online Grocery Associate

Walmart
08.2018 - 10.2021

Bakery Associate

Super One Foods
05.2011 - 08.2018

High School Diploma -

Sheridan High School

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Rainna Parker