Business Partner with fast-growing entrepreneurial experience amplifying and enhancing products and services to deliver solutions to internal and external client and agency partners. Combines broad industry knowledge, communication, analytical abilities and sales expertise to grow products and services. Brings 20+ year executive background developing and executing strategies to deliver business results.
Overview
33
33
years of professional experience
Work History
Salon Business Partner
SalonCentric
12.2015 - 12.2023
Increased client satisfaction by streamlining business processes and implementing innovative solutions.
Developed and maintained strong relationships with key stakeholders for improved collaboration and strategic alignment.
Managed cross-functional teams to deliver high-quality projects on time and within budget.
Implemented cost-saving initiatives, resulting in significant reduction in operational expenses.
Played a crucial role in company growth by identifying new market opportunities and developing comprehensive strategies.
Secured lucrative partnerships through effective negotiation tactics and relationship building skills.
Optimized team performance by providing continuous feedback, coaching, and development opportunities.
Enhanced overall productivity by conducting thorough analyses of existing systems and recommending improvements.
Supported the successful launch of new product lines through meticulous market research, planning, and execution.
Monitored accounts, ledgers and reporting systems to comply with regulatory requirements and corporate policy standards.
Developed work plans, gathered and synthesized data, led analyses and implemented recommendations to define, structure and execute strategic and operational initiatives.
Stayed informed on industry developments and market trends to gain competitive advantage.
Networked with other professionals and organizations to expand contacts and opportunities.
Senior Business Partner
Raylon Corporation
12.2010 - 12.2015
Increased client satisfaction by streamlining business processes and implementing innovative solutions.
Developed and maintained strong relationships with key stakeholders for improved collaboration and strategic alignment.
Managed cross-functional teams to deliver high-quality projects on time and within budget.
Implemented cost-saving initiatives, resulting in significant reduction in operational expenses.
Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
Stayed informed on industry developments and market trends to gain competitive advantage.
Master Hair Stylist
Currie Hair Skin & Nails
01.2008 - 11.2011
Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate styling techniques.
Boosted salon revenue by offering innovative styling services and promoting retail product sales.
Performed precision haircuts and advanced color techniques for diverse clientele, resulting in high levels of customer retention.
Collaborated with fellow stylists to create a welcoming and professional atmosphere, fostering positive client relationships.
Assisted in event preparation such as weddings or fashion shows by creating custom hairstyles that complemented the theme or individual style preferences.
Developed loyal clientele by consistently delivering exceptional hairstyling experiences tailored to unique needs and preferences.
Utilized social media platforms for promotion of salon services, attracting new clientele through engaging visual content showcasing completed styles.
Created customized color formulations based on individual client needs, achieving desired results while maintaining hair health integrity.
Improved workflow efficiency through timely inventory management, ensuring necessary tools and products were always available for use by all staff members.
Provided attentive customer service throughout each appointment, addressing any concerns or questions related to hair care maintenance or styling tips post-service completion.
Sales Management
Wilkinson Builders
04.2005 - 10.2010
Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Wrote contracts to outline sales and purchases of properties.
Compared recently sold area properties to determine competitive market prices.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Marketed and sold property for clients by hosting open houses and advertising online and in print.
Reviewed market research data and changed sales plans accordingly.
Developed new business and managed new and existing clients.
Coordinated appointments to show tenants and buyers prospective homes.
Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Conducted weekly open houses and provided feedback to sellers on potential buyers.
EDUCATOR Hair Industry
KeratinCompex, Raylon Corp, Tru Beauty Concepts
01.2007 - 01.2010
Improved student comprehension by incorporating visual aids and real-life examples into lesson plans.
Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
Collaborated with colleagues to develop cross-curricular projects, enhancing student learning through interdisciplinary connections.
Provided constructive feedback on assignments, empowering students to take ownership of their learning and academic growth.
Mentored new educators in best practices for teaching, leading to increased confidence and effectiveness within the school community.
Organized extracurricular activities such as clubs or study groups, promoting intellectual curiosity outside the classroom setting.
Monitored student progress and adjusted instruction to meet individual needs.
Utilized innovative teaching strategies to effectively engage students in learning.
Created and developed lesson plans to meet students' academic needs.
Salon Manager/ Master Hair Stylist
Perry Anthony Salon
07.2001 - 12.2008
Enhanced customer satisfaction by implementing efficient salon operations and delivering exceptional service experiences.
Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
Streamlined appointment scheduling process with an easy-to-use software system, resulting in reduced wait times for clients.
Owner/Manager
Premium's Original Sub & Steak Delicatessen
01.1991 - 01.2002
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Implemented marketing strategies to increase brand awareness and attract new customers.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Managed day-to-day business operations.
Trained and motivated employees to perform daily business functions.
Assisted in recruiting, hiring and training of team members.