Sarai Plascencia
Los Angeles,CA
Summary
Detail-oriented administrative assistant with experience in customer service, data entry, and office management. Motivated professional with extensive experience in sales and administrative tasks. Dedicated to providing superior customer service and maintaining a positive work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Associate of Operation
Chase Bank
06.2017 - 12.2023
- Help skill up team members in techniques necessary to complete job task, help manage schedules, excepted time off request and found coverage for short shit
- Handled phone calls in a professional manner and responded to customer inquiries promptly
- Served as primary point of contact for facilitating operational and administrative inquiries
- Built and maintained relationships with vendors and other external contacts
- Managed office supplies inventory by checking stock to determine inventory level;anticipating needed supplies;placing orders; verifying receipt of supplies
- Greeted visitors warmly and professionally upon arrival at the office premises
- Updated and recorded customer or client information to maintain accounts
- Scheduled and confirmed appointments.
Education
East Los Angeles College
High School Diploma -
Dr. Maya Angelou Community High School
Los Angeles, CA06.2017
Skills
- Complaint resolution
- Daily workflow improvement
- Ordering supplies
- Filing
- Document Control
- Back Office Operations
Certification
- English
- Spanish
Timeline
Lead Associate of Operation
Chase Bank
06.2017 - 12.2023
East Los Angeles College
High School Diploma -
Dr. Maya Angelou Community High School
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