Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Raisa Morales

Redmond,WA

Summary

Youth Development Professional with extensive experience in creating and implementing programs that enhance educational and emotional well-being. Proven track record in developing behavioral interventions and facilitating group activities that promote positive youth engagement. Skilled in fostering supportive environments that encourage participation in community service and academic achievement. Committed to driving long-term success through proactive problem-solving and operational improvements.

Overview

4
4
years of professional experience

Work History

Youth Development Professional

boys and girls club king county
Sammamish, Washington
10.2024 - 06.2025
  • Facilitated youth engagement activities to promote personal growth and development.
  • Developed and implemented educational programs tailored to diverse interests and needs.
  • Mentored youth participants, providing guidance and support for life skills development.
  • Organized recreational activities that foster teamwork, leadership, and communication skills.
  • Approached conflicts and crisis situations in calm and professional way.
  • Created a safe environment where youths could express themselves without fear of judgement.
  • Encouraged positive behavior by setting expectations and providing feedback.
  • Provided guidance and support to help foster the social, emotional, physical, and intellectual growth of youth.

Youth Development Professional

boys and girls king county
Redmond, Washington
09.2024 - 04.2025
  • Implemented safety protocols to ensure a secure atmosphere for all participants.
  • Collaborated with families to address individual needs and support member success.
  • Evaluated program effectiveness and provided feedback for continuous improvement initiatives.
  • Approached conflicts and crisis situations in calm and professional way.
  • Created a safe environment where youths could express themselves without fear of judgement.
  • Encouraged positive behavior by setting expectations and providing feedback.
  • Developed and facilitated educational programs focused on life skills, vocational training, health education, conflict resolution, and other relevant topics.
  • Provided guidance and support to help foster the social, emotional, physical, and intellectual growth of youth.

Store Manager

The UPS Store Inc.
Redmond, Washington
08.2023 - 08.2024
  • Provided exceptional customer service and resolved inquiries promptly.
  • Managed daily store operations and ensured efficient workflow.
  • Organized inventory and processed shipments for timely delivery.
  • Trained new employees on store policies and procedures.
  • Monitored financial transactions and maintained cash register accuracy.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Created weekly work schedules for store personnel.

Teaching Assistant

Blossoms Child Care
Bellevue, Washington
02.2023 - 06.2023
  • Assisted lead teachers in daily classroom activities and lesson preparation.
  • Maintained a safe and clean environment for children during activities and meals.
  • Supported child development through engaging educational play and interactive learning.
  • Communicated effectively with parents regarding child progress and classroom events.
  • Observed children's behavior to provide feedback to teachers on individual needs.
  • Supervised children and participated with children in activities.
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.

Restaurant Hostess

Los Jalapenos Restaurant
Vancouver, Washington
04.2021 - 02.2023
  • Greeted guests warmly upon arrival, creating a welcoming atmosphere.
  • Assigned seating to guests based on preferences and restaurant flow.
  • Coordinated with servers to ensure timely service and guest satisfaction.
  • Maintained cleanliness and organization of the waiting area throughout shifts.
  • Assisted in training new host staff on procedures and customer service standards.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.

Education

High School Diploma -

Riverview Learning Center
Carnation, WA
06-2023

Skills

  • Customer service
  • Effective communication
  • Problem solving
  • Goals and performance
  • Team development
  • Conflict resolution
  • Safe environment creation
  • Activity facilitation
  • Youth mentorship

Languages

Spanish
Professional

Timeline

Youth Development Professional

boys and girls club king county
10.2024 - 06.2025

Youth Development Professional

boys and girls king county
09.2024 - 04.2025

Store Manager

The UPS Store Inc.
08.2023 - 08.2024

Teaching Assistant

Blossoms Child Care
02.2023 - 06.2023

Restaurant Hostess

Los Jalapenos Restaurant
04.2021 - 02.2023

High School Diploma -

Riverview Learning Center