Raisha Tolliver
Minneapolis,MN
Summary
Compassionate Patient Care Technician skilled in vital signs assessment and infection control. Monitors patient conditions, coordinates tasks, and promotes safety, enhancing overall patient care. Collaborates effectively within a team, fostering compassionate care and clear communication.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Patient Care Technician
DaVita
FLOAT/Region 1, MN
09.2023 - Current
- Monitored vital signs and reported changes to nursing staff without delay.
- Observed changes in patients' conditions, reporting abnormalities to RN on duty.
- Administered first aid measures during emergencies, ensuring patient safety and stability.
- Prepared and maintained treatment areas for efficient patient procedures.
- Coordinated multiple tasks with attention to detail to maintain efficient patient care.
- Trained new staff on patient care protocols to enhance team competency.
- Maintained a clean, safe environment by adhering to infection control policies.
Brand Operations Manager
Victoria's Secret & PINK
Maplewood, MN
08.2019 - 09.2023
- Provided leadership and direction regarding branding standards, guidelines, policies, and procedures.
- Mentored team members on brand standards and operational procedures to enhance compliance and performance.
- Coached, managed and developed teams to provide exceptional service and achieve sales goals.
- Trained and supervised staff to enhance customer service and sales skills.
- Resolved customer complaints and provided exceptional service to improve satisfaction.
- Educated personnel on best practices for engaging customers from diverse cultures or backgrounds to improve service delivery.
- Optimized inventory management processes to maintain accurate stock levels and minimize discrepancies.
Education
Some College (No Degree) - Health Care Management
St. Kates
Saint Paul, MN08-2026
Skills
- Staff training
- Vital signs monitoring
- Active listening
- Compassionate care
- Excellent communication
- Team collaboration
- Patient documentation
Certification
- CCHT
- CPR
Timeline
Patient Care Technician
DaVita
09.2023 - Current
Brand Operations Manager
Victoria's Secret & PINK
08.2019 - 09.2023
Some College (No Degree) - Health Care Management
St. Kates