Raissa Maciel

• Provide attentive and personalized dining experiences, ensuring guests feel welcomed and valued.

• Demonstrate comprehensive menu knowledge to guide customers in their selections and meet dietary needs.

• Maintain high standards of order accuracy, food presentation, and timely service in a fast-paced environment.

• Effectively handle customer concerns and resolve issues promptly to ensure satisfaction.

• Collaborate with team members to create a seamless and enjoyable dining atmosphere.

• Delivered exceptional guest experiences through efficient reservation coordination and proactive issue resolution.

• Fostered a welcoming atmosphere by addressing guest needs with professionalism and attention to detail.

• Supported front desk operations, including check-ins, check-outs, and responding to inquiries.

• Demonstrated adaptability and strong communication skills in a multicultural environment.

• Versatile hotel front desk agent known for creating a warm welcome and seamless guest experiences
• Proficient in check-in/check-out processes, reservation handling, and adept at resolving guest queries with professionalism
• A detail-oriented multitasker committed to ensuring a comfortable and memorable stay for every guest

• Distinguished for capturing client attention, adeptly introducing products, and demonstrating extensive sales knowledge at a pet clothing store
• Successfully managed kiosk operations, achieving monthly sales goals through proactive client engagement, effective communication, and a strong commitment to customer satisfaction

• Provided interactive entertainment for children, including hair braiding, bingo activities, and henna tattoo applications.

• Delivered excellent customer service, ensuring memorable experiences for young guests and their families.

• Managed transactions and maintained a fun, organized, and welcoming environment.