Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raiton Erkkinen

Yorktown,VA

Summary

Versatile team member offering over 3 years of experience in several positions handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Deli Associate

Food Lion
09.2022 - 10.2023
  • Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
  • Increased deli sales through the effective promotion of featured items and specials.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
  • Assisted in inventory management, reducing waste by rotating stock appropriately and monitoring expiration dates.
  • Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
  • Developed strong rapport with regular customers, fostering loyalty through personalized service and attention to detail.
  • Helped maintain appropriate inventory levels by assisting with ordering processes as needed.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Cook and Cashier

Bubba's Shrimp Shack
06.2021 - 02.2022
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Mentored junior cooks in refining their culinary skills through hands-on guidance during meal preparation processes.
  • Ensured adherence to dietary restrictions like gluten-free or vegan options without compromising taste or presentation.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.

Customer Satisfaction Representative

Auto Zone Auto Parts
08.2020 - 03.2021
  • Improved customer satisfaction by effectively addressing inquiries and resolving issues in a timely manner.
  • Increased customer loyalty through personalized service, attentive listening, and empathy during interactions.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Implemented in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

No Degree - Marketing

James Madison University
Harrisonburg, VA

No Degree - Business Administration

Thomas Nelson Community College
Hampton, VA

High School Diploma -

Tabb High School
Yorktown, VA
06.2019

Skills

  • Equipment Safety
  • Cleanliness and Sanitation
  • Proper Food Handling
  • Inventory Rotation
  • Customer Engagement
  • Equipment Use
  • Food Safety Knowledge
  • Customer service excellence
  • Time management
  • Reliability and punctuality
  • Attention to detail
  • Problem-solving abilities
  • Multitasking

Timeline

Deli Associate

Food Lion
09.2022 - 10.2023

Cook and Cashier

Bubba's Shrimp Shack
06.2021 - 02.2022

Customer Satisfaction Representative

Auto Zone Auto Parts
08.2020 - 03.2021

No Degree - Marketing

James Madison University

No Degree - Business Administration

Thomas Nelson Community College

High School Diploma -

Tabb High School

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Raiton Erkkinen