Raiven Holt
Redford,MI
Summary
Experienced supervisor/manager with a strong background in incident investigation and team leadership. Enhanced customer satisfaction through strategic conflict resolution and comprehensive safety inspections. Known for reliability and integrity, consistently upholding security operation standards while fostering team motivation. Proficient in risk assessment and emergency response planning, effectively addressing complex security issues. Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries, and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures, and standards. Personable and dedicated customer service representative with extensive experience in the industry. Solid team player with an upbeat, positive attitude, and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction, and contribute to company success. Articulate, enthusiastic, and results-oriented, with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Supervisor
Titan Security Group
Southfield, US
07.2023 - Current
- Supervising lower level security guards
- Maintaining daily records
- Conducting patrols
- Assisting the security manager
- Performing investigations
- Conducting inspections for physical and safety hazards
- Learning the place of employment
- Surveillance
Security Guard
Premier Security Solutions Company Inc
Detroit, US
01.2022 - 07.2023
- Monitoring car lots
- Checking trucks in/out
- Making reports
- Logging visitors in/out
- Patrol
- Scanning
- Paperwork
Manager
Al Maidah mediterranean grill
Wixom, US
01.2018 - 09.2021
- Create schedule
- Run the cash register
- Train people
- Hire people
- Clean
- Stock
- Keep track of inventory
- Open/close the store
- Sometimes I waitresses as well if needed
Caregiver
HEART 2 HEART HOME CARE
Southfield, US
08.2020 - 12.2020
- Cook
- Clean
- Bathe
- Empty Cather
- Brush teeth
- Wash hair
- Medication pass
- Walked dogs
- Handled all personal/business phone calls
- Comforter/friend
- Ran errands
Gatehouse security
Teachout Security Solutions
Michigan, US
08.2019 - 01.2020
- Provide exceptional customer service
- Manage all in coming and outgoings calls
- Take inventory
- Log vehicles
- Record and set Maintenance for all clients
- Check documentation
- Monitored facility for all suspicious activities and ensured no threat to property and clients
- Documented incidents and actively acted on all medical emergencies
Car Part Stacker
Shiloh Industries
Westland, MI
05.2019 - 11.2019
- Stack car parts.
- Check for damaged parts.
- Perform a die change.
- Help maintain the health of the press.
Server
Shakers bar and grill
Wixom, US
01.2019 - 07.2019
- Greet guest
- Take Orders
- Server food and drinks
- Handle cash and or cards
- Roll silverware
- Stock
- Clean
- I am a very hard worker who will go above and beyond for my job and the guest
Package Handler
UPS
Livonia, US
10.2018 - 01.2019
- I am on the line and I sort boxes and packages by zip code and send them in the correct place of the building
Drive Thru Operator
KFC
Livonia, US
12.2017 - 10.2018
- Multi-task able to work hard under pressure
- Learn very quickly in this fast paced environment
- Handle Money daily team work is key
Key Holder- Manager
Dollar General
Westland, US
03.2017 - 01.2018
- Started off as a regular cashier and worked my way up
- Provided training and specific help
- Able to stock as well as inventory
- Managed all money at the start and end of every shift
Server
Applebee's Grill + Bar
Westland, US
07.2017 - 12.2017
- Remained very focused and attentive to all guest
- Able to do Multiple things at once
- Planned and executed on a daily basis
Drive Thru Operator
Steak 'n Shake
Livonia, US
05.2016 - 06.2017
- High speed environment
- High tolerance and patience
- Had to Multitask be able to please multiple people at once
Education
High School Diploma -
Westwood Cyber High School
Inkster, MI01.2016
Some College (No Degree) - Psychology
Jackson College
Jackson, MISkills
- Customer service and support
- Retail management
- Cash handling
- Security operations
- Caregiving assistance
- Adaptability and learning
- Reliability and integrity
- Surveillance techniques
- Incident investigation
- Emergency response
- Team supervision
- Conflict resolution
- Risk assessment
- Report writing
- Safety inspections
- Training development
- Documentation management
- Alarm monitoring
- Customer satisfaction focus
- Motivation and enthusiasm
- Multitasking under pressure
- Problem solving
- Communication skills
- Attention to detail
- Time management
- Inventory management
- Food safety compliance
- Staff scheduling
- Quality control strategies
- Team building
Certification
- First Aid Certification
- CPR Certification
- CPL License
Personal Information
Authorized To Work: US
Affiliations
- Volunteer work
- leadership roles
- Arts
- Writing
Timeline
Security Supervisor
Titan Security Group
07.2023 - Current
Security Guard
Premier Security Solutions Company Inc
01.2022 - 07.2023
Caregiver
HEART 2 HEART HOME CARE
08.2020 - 12.2020
Gatehouse security
Teachout Security Solutions
08.2019 - 01.2020
Car Part Stacker
Shiloh Industries
05.2019 - 11.2019
Server
Shakers bar and grill
01.2019 - 07.2019
Package Handler
UPS
10.2018 - 01.2019
Manager
Al Maidah mediterranean grill
01.2018 - 09.2021
Drive Thru Operator
KFC
12.2017 - 10.2018
Server
Applebee's Grill + Bar
07.2017 - 12.2017
Key Holder- Manager
Dollar General
03.2017 - 01.2018
Drive Thru Operator
Steak 'n Shake
05.2016 - 06.2017
High School Diploma -
Westwood Cyber High School
Some College (No Degree) - Psychology
Jackson College
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