Experienced retail store manager and department leader. Specializing in inventory management, customer service, visual merchandising, and team development. Passionate about sales growth, customer satisfaction, and profitability increase.
Results-oriented professional with extensive leadership experience in high-stakes environments. Skilled in strategic planning, operational optimization, and organizational growth. Known for fostering team collaboration and delivering results under changing conditions. Key strengths include strategic vision and stakeholder management.
Qualified executive with proven track record of leading high-performing teams and driving strategic initiatives. Successfully managed large-scale projects and implemented innovative solutions to improve operational efficiency. Demonstrated expertise in financial oversight and stakeholder engagement.
Strategic leader with proven track record in driving organizational success and fostering team collaboration. Adept at developing and implementing high-impact strategies, ensuring operational excellence, and adapting to dynamic business environments. Strong communicator with expertise in project management, financial oversight, and stakeholder engagement, consistently delivering measurable results.
Overview
1
1
Certification
12
12
years of professional experience
Work History
General Merchandise Executive
Target
Newnan, GA
03.2026 - Current
Led cross-functional teams to execute store priorities, improve guest experience, and maintain operational standards.
Directed daily workload planning, ensuring accurate staffing, task alignment, and timely completion of critical routines.
Coached team members on service behaviors, process adherence, and performance expectations to strengthen accountability.
Monitored inventory conditions and merchandise presentation to support availability, organization, and sales readiness.
Reviewed performance trends and adjusted execution plans to improve consistency across assigned business areas.
Achieved company growth by implementing strategic marketing plans and business development initiatives.
Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.
FOOD & BEVERAGE TEAM LEADER
Target
Newnan, GA
01.2021 - 03.2026
Recruit and train teams that work in Starbucks and grocery departments. Enforce food safety standards and ensure proper measures are taken to pass health inspections and state evaluations. Complete ordering and inventory auditing. Perform opening and closing duties as manager on duty for the building, inclusive of cash deposits, vendor scheduling, and inventory receiving. Drive department sales and marketing needs for local events. Anticipate staffing, talent planning, and scheduling for departments.
Trained team members on Target food safety, sanitation, and handling procedures.
Led Food and Beverage team to maintain guest-ready aisles, coolers, and backroom organization.
Monitored daily operations to support fast service, accuracy, and consistent guest experience.
Coordinated stocking, rotation, and presentation standards across food and beverage areas.
Partnered with leaders to prioritize workload, coverage, and task completion across shifts.
TRAINER
Target
Port Charlotte, FL/Newnan, GA
01.2018 - 01.2021
Onboarding and training of new team members. Providing exceptional guest service to deliver Target missions and values. Training team to work in a clean and safe environment. Service desk, Starbucks, and in-store fulfillment. Aid culture and communication.
STORE MANAGER
Naples Soap Company
Punta Gorda, FL
01.2016 - 01.2018
Recruit, hire, and train a knowledgeable team that will drive customer purchases and sales performance. Responsible for opening and closing store and providing leadership during operation. Coach and provide meaningful feedback through active performance management. Plan, organize, and execute in-store events, including display setup and social media marketing.
REGIONAL TRAINER
Naples Soap Company
Naples, FL
01.2015 - 01.2016
Lead and direct teams while modeling new store locations, inclusive of signing, fixtures, product displays, etc. Complete set up of new stores and visual merchandising. Train knowledgeable staff with passion for natural skincare. Receive shipments, audit inventory, and organize stock. Training inclusive of traveling throughout regions of Florida and running pop-up locations out of state.
Assistant to the Executive Manager: Corporate Services and General Manager, Marketing & Communications at Trade & Investment KwaZulu-NatalAssistant to the Executive Manager: Corporate Services and General Manager, Marketing & Communications at Trade & Investment KwaZulu-Natal