Raiza Covarrubia
Cocoa Beach,FL
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
8
8
years of professional experience
Work History
Sales Associate
Dillards Department Store
Merritt Island, FL
08.2023 - 12.2024
- Worked with fellow sales team members to achieve group targets.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted customers with product selection, sizing and styling.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Prepared merchandise for purchase or rental.
- Demonstrated product features and benefits for customers' needs.
- Adhered to company initiatives and achieved established goals.
Laundry Supervisor
Ocean Landings Resort
Cocoa Beach, FL
06.2021 - 06.2023
- Mixed water and detergents or acids to prepare cleaning solutions.
- Coached staff on strategies to enhance performance and improve customer relations.
- Provided on-the-job training for new employees in order to ensure they had the skills necessary to perform their duties successfully.
- Inventoried incoming supplies and placed items in stock for use by personnel.
Housekeeper
Holiday Inn Club Vacations Resort
Cocoa Beach, FL
11.2018 - 11.2020
- Swept and damp-mopped private stairways and hallways.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Followed safety procedures when handling hazardous materials.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Cleaned building floors by sweeping, mopping and scrubbing.
Hotel Laundry
westgate cocoa beach resort
Cocoa Beach, FL
03.2017 - 11.2017
- Performed light housekeeping duties including laundry, dusting, vacuuming, and cleaning bathrooms.
- Sorted, washed and dried laundry items according to instructions.
- Answered guest inquiries regarding hotel services, amenities, and local attractions.
- Provided assistance with laundry duties when necessary.
Education
Business Administration
Colegio Universitario Monsenor De Talavera
Zulia, Venezuela05-1993
Skills
- Client service
- Upselling
- Promotional support
- Cash handling accuracy
- Friendly and outgoing
- Calm demeanor
- Exceptional customer service
- Energetic self-starter
- Reliable and punctual
- Cash handling
- Point of sale operation
- Listening skills
- Goal oriented
- Customer engagement
- Feedback implementation
- Teamwork and collaboration
- Task prioritization
- Upselling and cross selling
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Sales Associate
Dillards Department Store
08.2023 - 12.2024
Laundry Supervisor
Ocean Landings Resort
06.2021 - 06.2023
Housekeeper
Holiday Inn Club Vacations Resort
11.2018 - 11.2020
Hotel Laundry
westgate cocoa beach resort
03.2017 - 11.2017
Business Administration
Colegio Universitario Monsenor De Talavera
Similar Profiles
Kenya WeaverKenya Weaver
Sales Manager at Dillards Department StoreSales Manager at Dillards Department Store
Yvette WellsYvette Wells
Sales Associate Manager at Dillards Department StoreSales Associate Manager at Dillards Department Store
Sharin MelendezSharin Melendez
Sales Associate at Dillards Department StoreSales Associate at Dillards Department Store
Sarah ThurmanSarah Thurman
Sales Associate at Dillards Department StoreSales Associate at Dillards Department Store
Christopher Zehnder CFP EA MBAChristopher Zehnder CFP EA MBA
Senior Wealth Advisor at Paulson Wealth Management Inc.Senior Wealth Advisor at Paulson Wealth Management Inc.