Raiza Delarosa
Chicopee,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Pioneer Valley Urology
09.2022 - Current
- Implemented care and efficiency improvements to support and enhance office operations.
- Taught patients about medications, procedures, and care plan instructions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Organized and detail-oriented with a strong work ethic.
Warehouse Worker
Home Depot
07.2019 - 06.2022
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Helped train new employees in safe practices and warehouse procedures.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Maintained clean, orderly work environment free of hazards.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Verified quantity and description of materials received by checking merchandise against packing list.
Driver
Community Trasport
01.2019 - 07.2019
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Followed all relevant traffic laws and safety regulations.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Education
Diploma - Medical Assisting
Branford Hall Career Institute
Springfield, MA08.2018
Skills
- Procedure Assistance
- Medical Equipment Setup
- Venipuncture Expertise
- Specimen Collection
- Simple dressings
- Fluent in Spanish and English
- Treatment Room Preparation
- Office Support
- Professionalism and Ethics
- Medical terminology knowledge
- Prioritizing stat orders
- Patient Care Coordination
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Pioneer Valley Urology
09.2022 - Current
Warehouse Worker
Home Depot
07.2019 - 06.2022
Driver
Community Trasport
01.2019 - 07.2019
Diploma - Medical Assisting
Branford Hall Career Institute
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