Raiza Delarosa
Chicopee,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Holyoke Health Center
Holyoke, MA
05.2025 - 02.2026
- Accommodated patients in rooms to ensure comfort and readiness for care.
- Performed vital sign assessments to monitor patient health status.
- Updated medication and allergy lists to maintain accurate medical records.
- Conducted pill count routines to verify accuracy of medication inventory.
- Executed reminder calls to reinforce adherence to appointments.
- Cleaned and restocked rooms to prepare for incoming patients.
- Maintained cleanliness and organization of office space.
Medical Assistant
AIANE Allergy and Immunology of New England
Westfield, MA
07.2024 - 03.2025
- Oversaw patient scheduling and coordinated appointments to enhance clinic efficiency.
- Facilitated clinical procedures while ensuring adherence to safety protocols and best practices.
- Facilitated collaboration with healthcare providers to ensure accuracy of patient records and documentation.
- Instructed patients on treatment plans, medications, and health maintenance strategies.
- Streamlined sanitization, restocking, and organization of exam rooms and medical equipment.
- Collected client medical history, medication details, symptoms, and allergies to support accurate assessments.
- Cultivated strong patient relationships through effective communication, enhancing trust in clinic's commitment to quality care.
- Ensured safety and cleanliness of clinical environment by strictly following infection control protocols and properly disposing of biohazardous waste.
Medical Assistant
Pioneer Valley Urology
Springfield, MA
09.2022 - 06.2024
- Implemented care and efficiency improvements to support and enhance office operations.
- Taught patients about medications, procedures, and care plan instructions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Organized and detail-oriented with a strong work ethic.
Warehouse Worker
Home Depot
Westfield, MA
07.2019 - 06.2022
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Helped train new employees in safe practices and warehouse procedures.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Maintained clean, orderly work environment free of hazards.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Verified quantity and description of materials received by checking merchandise against packing list.
Driver
Community Trasport
Springfield, MA
01.2019 - 07.2019
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Followed all relevant traffic laws and safety regulations.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Education
Diploma - Medical Assisting
Branford Hall Career Institute
Springfield, MA08.2018
Skills
Procedure Assistance
Medical Equipment Setup
Venipuncture Expertise
Specimen Collection
Simple dressings
Fluent in Spanish and English
Treatment Room Preparation
Office Support
Professionalism and Ethics
Medical terminology knowledge
Prioritizing stat orders
Patient Care Coordination
Vital sign monitoring
Direct patient care
Clinical documentation
Reliable team player
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
Certified Clinical Medical Assistant CCMA
Basic Life Support Training BLS
CPR
Timeline
Medical Assistant
Holyoke Health Center
05.2025 - 02.2026
Medical Assistant
AIANE Allergy and Immunology of New England
07.2024 - 03.2025
Medical Assistant
Pioneer Valley Urology
09.2022 - 06.2024
Warehouse Worker
Home Depot
07.2019 - 06.2022
Driver
Community Trasport
01.2019 - 07.2019
Diploma - Medical Assisting
Branford Hall Career Institute