Raiza Ramirez

• Conducted regular staff meetings to discuss promotions, product launches and other topics related to merchandising goals.
• Created an atmosphere conducive to successful team collaboration among store personnel.
• Identified areas for improvement within the existing merchandising process flow.
• Ensured compliance with company policies regarding product presentation and display standards.
• Monitored stock levels across all stores to ensure adequate supplies of popular items were available at all times.
• Evaluated employee performance against established standards and provided guidance when needed.
• Developed and implemented strategies to increase sales and profits in retail stores.
• Organized and prioritized projects.

My duties as a Merchandising Supervisor were managing a Team of up 11 associates, using the computer system to input sick time, vacations, etc..

Also managing and maintaining efficiency, completing a great amount of complex projects and closing the on time. being responsible for different processes as price changing where you need to keep focus and be accurate. Working at a fast pace as we work with timed tasks. Maintaining a good environment among the associates an celebrating them for their success as well as keeping a high level of customer service.

• Educated customers on product features and technical details to highlight benefits.
• Resolved customer complaints in a timely manner.
• Followed up with customers post-sale to ensure satisfaction with their purchase decision.

My duties and responsibilities are to keep the department clean, organized and ready for customer to shop. Give the best customer service and provide product information. Data entry on the system for Custom Services. Setting up measurements, for our Team to go out and create quotes for our customers, using our computer system. Placing orders for custom blinds where I had to design special orders using a specific computer system. Closing sales and make phone sales to pro-customers.

• Performed regular price checks to ensure competitive pricing in the market.
• Built relationships with customers through friendly interactions.
• Provided excellent customer service to ensure repeat business and referrals.
• Collaborated with other departments within the organization to meet organizational objectives.
• Created displays to promote merchandise, such as special sales or seasonal items.

As a Merchandising Associate I had to perform different processes and projects in different areas, from price changes to very difficult projects in a determined time period. I had to be able to be on my feet the entire shift, going up and down ladders, driving equipment and lifting weight. I had to work as a Team with different individuals with different personalities with no inconvenience and maintaining respect for others. I was fully invested in the Company's interests and also fulfilling customer satisfaction.

• Supported bathing, dressing and personal care needs.
• Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
• Maintained clean and well-organized environment for client happiness and safety.
• Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
• Improved patient outlook and daily living through compassionate care.
• Prepared meals according to dietary requirements and assisted with feeding when necessary.
• Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.