RAJ ALEPYAN
Dallas,Tx
Summary
Hands-on Business Manager with exceptional knowledge in maintenance and repair marketing strategies. A highly trained team player with strong decision making skills. Seeking a new position as a Resident Manager where dynamic troubleshooting and supervisory attributes can be successfully utilized.
Professional leasing expert skilled in property management, tenant relations, and contract negotiations. Known for strong leadership abilities, effective communication, and fostering collaborative team environments. Adept at maximizing occupancy rates, enhancing tenant satisfaction, and driving revenue growth. Resilient and adaptable, with keen focus on achieving optimal results in dynamic settings.
Overview
8
8
years of professional experience
Work History
Leasing Manager Team Lead (LMTL)
Cardinal Management Group
12.2024 - Current
- Managed leasing operations, ensuring compliance with local regulations and company policies.
- Cultivated relationships with residents, addressing concerns to enhance community satisfaction.
- Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.
- Created and submitted daily reports on leasing activities.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
- Assisted property managers with budget preparation and expense tracking, optimizing resource allocation across the entire portfolio of managed properties.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Supervised leasing teams across multiple locations while maintaining overall operational efficiency at each site.
- Organized and hosted open house events, significantly increasing prospective tenant engagement.
- Engaged with local businesses for partnership opportunities, enriching tenant living experience and community involvement.
Assistant Business Manager
Bellevue Realty Management
07.2021 - 11.2024
- Executed all areas defined as part of the Property Manager job description, in the absence of the Property Manager.
- Responsible for leading regular inspections of properties with vendors and landscape providers and any other service provider as directed by management.
- Managed building staff in the absence of Property Manager or General Manager.
- Oversaw aspects of tenant improvement work with management oversight.
- Obtained aging report on behalf of Property Manager and follow up on all.
- Processing AP batches and monitor AR collections/reports.
- Conducted routine property inspections.
- Coordinated move in and outs.
- Closed with 3% or less delinquency percentage.
Assistant Manager/Leasing consultant
FPI Management Inc
08.2020 - 06.2021
- Coordinated appointments to show potential tenants marketed properties.
- Communicated with clients to understand their property needs and preferences.
- Performed regular inspections of the facility and documented all inspection information in reports.
- Delivered positive, effective sales presentations.
- Oversee tenant requests/work orders, to include obtaining estimates, providing proposals.
- Maintained intimate knowledge of lease agreements.
- Oversaw all leasing retailers to ensure adherence to the property's Operational Guidelines.
- Leasing with a 80% closing ratio.
Leasing Manager
Alliance Residential
08.2017 - 08.2020
- Showed properties to potential residents by appointment.
- Guided clients from beginning to end of the home leasing process in choosing the right unit.
- Followed up with prospective renters regarding incentives from the builder and new developments in the surrounding area.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained professional relationships with existing and potential clients.
Skills
- Ability to meet deadlines
- Attention to detail
- Ability to work irregular hours
- Ability to work independently
Accomplishments
- Conflict Resolution - Responsible for handling resident ledger inquiries, accurately providing information to ensure resolution of complaints/ resident satisfaction.
- Resident Relations - Earned highest marks for resident satisfaction, company-wide.
- Supervised team of 8 staff members.
Languages
Russian
Professional Working
Armenian
Native or Bilingual
Turkish
Full Professional
Timeline
Leasing Manager Team Lead (LMTL)
Cardinal Management Group
12.2024 - Current
Assistant Business Manager
Bellevue Realty Management
07.2021 - 11.2024
Assistant Manager/Leasing consultant
FPI Management Inc
08.2020 - 06.2021
Leasing Manager
Alliance Residential
08.2017 - 08.2020