Multi-talented Human Resources Executive successful at streamlining costs and maximizing company profile in job market. Versed in EEOC and other relevant compliance statutes. Excellent organizational and time management skills coupled with task prioritization.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
Accounts and Payroll Consultant
HK Business Services
Decatur, GA
03.2023 - Current
Provided leadership and coaching for staff by analyzing performance and adapting to customer recommendations.
Advocated on behalf of client stakeholders to make changes and introduce initiatives to achieve superior account performance.
Worked with stakeholders throughout organization to identify opportunities for leveraging company data to drive business solutions and customer value.
Managed payroll processing and benefits to compensate employees for service rendered.
Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Responded to requests for information from public, other municipalities or state and federal legislative offices.
Stayed up-to-date on Georgia State & federal laws and licensing requirements to complete accurate and efficient reviews.
Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
Responded to employee inquiries to provide assistance with payroll-related questions.
Calculated deductions and processed payroll for employees.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
Processed payroll garnishments such as tax liens and child support.
Developed and implemented payroll procedures and policies to determine compliance with regulations.
Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
Coordinated new hire and termination processes to facilitate smooth operations.
Orchestrated and deployed online employee timekeeping program to improve measurements of overtime and employee work hours.
Provided customer service to employees regarding payroll inquiries and issues.
Store Manager
2.99 Cleaners
Stockbridge, GA
01.2023 - 02.2023
Gathering information on hours worked for client's employees.
Calculating the correct amount incorporating overtime, deductions, bonuses etc.
Preparing and execute pay orders through an electronic system or distribute paychecks.
Processing taxes and payment of employee benefits.
Keeping track of hour rates, wages, compensation benefit rates, new hire information etc.
Controlled and overseen all laundry operators, laundry supplies and materials to ensure maximum efficiency.
Managed finance, and entire operation for short term contract of 2 months.
Managed inventory control, cash control, and store opening and closing procedures.
Fulfillment Center Warehouse Associate
Amazon Inc
Forest Park, GA
11.2022 - 12.2022
Offloading delivery trucks transporting merchandise into the warehouse.
Arranging incoming deliveries in designated storage areas.
Performing warehouse duties using pallet jacks,cherry pickers, and forklifts.
Reading and deciphering work orders.
Locating and extracting merchandise from shelves and storage areas.
Confirming merchandise information matches that of the work order.
Inspecting the merchandise for damage, flaws, and irregularities.
Packing the merchandise for delivery.
Transporting the packed items to the delivery trucks.
Finalizing the work order and updating the database.
Adhering to state health and safety practices.
Co-Founder
TNJ Graphics
Vadodara, Gujarat, INDIA
04.2021 - 07.2022
Developed business activities and increased revenue around 10% in first quarter after joining as co-founder.
Established team of graphic designers and other support associates to make them part of business with leadership training.
Maintained timely, accurate & effective communication with all local cash handling control managers in the departments.
Updated cash handling roles for all payment receipt locations at the sub-department level in a timely and accurate manner.
Experienced proactively engaging with customers through outreach via phone or email.
Managed to identify potential fraud/risky accounts and take appropriate action to prevent loss and created policies and procedures to avoid any such drawbacks.
Developed need of printing support of small business owners with specially designed package.
Authorized various transactions, such as refunds,voids, and cash drawer reconciliations.
Management Consultant
Diveprom Consultants
Vadodara, Gujarat, INDIA
04.2018 - 04.2021
Managed process designing and controlling with consolidated reports.
Served customers by completing account transactions.
Data analytics management for developed process of clients.
Managed site performance and process management stationed at PAN India locations of client with training & development support to various departments of corporate.
Improved communication at all levels and transformed company culture into more productive atmosphere.
Produced detailed and relevant reports for use in making business decisions.
Increased employee satisfaction and motivation through training classes, meetings and special workshops.
Reviewed internal systems and organized training plans to address areas in need of improvement.
Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
Evaluated current processes to develop improvement plans.
Marketing Head
Hydromet Solutions
Vadodara, Gujarat, INDIA
07.2017 - 03.2018
Short term contract served to achieve process control activities and business development with analytical reports to international client related to metal trades.
Project was successfully accomplished.
Trained manpower for increased production with maintained quality as per client's required specifications.
Received direction from CEO and exercise judgement within defined policies and procedures.
Compiled product and customer data to generate informed profit projections.
Planned marketing initiatives and leveraged referral networks to promote business development.
Developed technical and non-technical marketing presentations, public relations campaigns and articles.
Founder
Travel Of Dreams
Vadodara, Gujarat, INDIA
01.2015 - 06.2017
Managed start-up venture with full responsibility of new business development, financial control and quality control with Health and Safety measures of operational support.
Proficient in Project management with fair understanding of execution and team management.
Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
HR Project Manager
SODEXO Angola Lda
Luanda, ANGOLA
04.2011 - 12.2014
Managed contracts with expatriates including allrelated data and documentation.
Supported recruitment functions by bringing inappropriate talent and budget management.
Implemented QHSE policies with offshore training like BOSIET, Safety measures etc.
Offshore operations for facility management.
Handled grievance & other issues of personnel.
Dealt with various legal activities/discussions around Angolan Labor Laws.
Lead 135 Expatriates with 1800 local team members
Increased clients from 16 to 36 after joining with all team mates and senior management.
Implemented HRIS system "Primavera" for easy mapping and accounting of HR and Finance department.
Travel Counselor
Carlson Wagonlit Travel
Vadodara, Gujarat, INDIA
05.2010 - 03.2011
Served Siemens Ltd., Vadodara for catering to their travel related services in implant office.
Handled international tickets including visas, credit card decline cases, hotel bookings and car rental services.
Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
Took proactive approach to identifying and resolving issues that could have negative impact on business operations and revenue generation.
Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
Assistant Manager
Satguru Travel & Tourism
Ouagadougou, BURKINA FASO
06.2006 - 05.2009
Worked on GDS (Global Distribution System) like Amadeus, Galileo, Sabre etc.
Managed UN clients at United Nations Operations in Ivory Coast (West Africa).
Supplied travel amenities to Non - IATA travel agencies; mentored & coached personnel to enhance service quality skills.
Increased 40% sales of branch operations in Ouagadougou.
Bagged best sales team award from Air France.
Supervised day-to-day operations to meet performance, quality and service expectations..
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
MBA - Human Resources Management
Sikkim Manipal University
Gangtok, Sikkim
07.2016
Diploma: PG Diploma - Human Resource Management
California State University
San Bernardino, CA
02.2016
Bachelor of Science - Mathematics
Maharshi Dayanand Saraswati University
Ajmer
05.2005
Skills
Smart Goals
Budgeting and Expenditures
Improving Compensation Plans
Training & Development
Business Development
Complaint Response
Exit Interviews and Processes
Hiring Trends and Analysis
Law and Statute Compliance
Human Resources Management Systems
QuickBooks
Data analysis
Microsoft Visio
Python
Search Engine Optimization
Certification
IATA-UFTAA Foundation Course, Montreal, CANADA
Certificate Program in Foreign Trade, Ahmedabad Management Association, Ahmedabad, INDIA
Certificate Course on Diversity, Equity & Inclusion in the Workplace (University of South Florida), Muma College of Business, Tampa, FL